NRI Sales Manager - BFS

Sr. Key Responsibilities:

1 New to bank acquisition of NRI Customers through assigned branches.

- Excellent command of product and processes knowledge

- Numerical and analytical skills to calculate returns / Yields / EMI / Etc on products for customers.

- Excellent written and oral skills.

- Adherence to Bank policies and guidelines such as KYC & AML

2 Ability to function in and add to the performance of a NR Champions.

- Ensure NR Channel meets its overall revenue

- Liaising with product management team, marketing and other centres for new product development, service enhancements and sales initiatives.

- Co-coordinating with other businesses to generate cross referrals and for providing NR customer's seamless access to all Bank products

3 Develops new and expands existing NRI customer relationship for liabilities and across range of bank product offering.

- Cross sells all Third party products.

- Develops databases for lead generation, identifies market segments.

- Building personal relationships with clients through relationship calling/emailing efforts and social interaction.

- Activation of customer - Ensure that customer maintains required balances & starts transactions in his accounts (within M1 & Q1), 80% of customers to maintain specified AQB, 75% penetration of Direct Banking Channels.

- Driving RAR contest through NR focus branches

4 Plans and conducts special sales initiative and events for prospective and existing clients.

- To Maintain MIS for all acquisition figures and account up gradations.

- Maintains complete relationships for assigned customer accounts.

5 Tracks customer complaints/queries and turnaround times to ensure high level of customer satisfaction and provide information for product and service enhancements