NPCI - FinTech Relationship Manager

Division: Relationship Management & Key Initiatives

Place of posting: Mumbai

Experience: 5 - 8 years of work experience

Qualification: BE/B.Tech

Key responsibilities:

- Relationship Management: Actively manage relationships with Large Corporates, Fintech entities including TPAPs, Cobrand Partners, Merchants (NBFC, Retail) and aligning them with NPCI's strategic objectives.

- Ecosystem Enablement: Support the Onboarding, enablement, and scaling of mapped Partners by ensuring seamless integration, operational readiness, and lifecycle support.

- Business Growth Support: Drive UPI and Rupay adoption within the mapped Partners. Identify and unlock new opportunities through market insights, collaborative projects, and innovation-driven partnerships.

- Key Initiatives: Develop and help implement payment strategies for the clients. Contribute to pilot project execution, and stakeholder alignment across the ecosystem.

- Compliance and Regulatory Support: Ensure partner adherence to applicable regulatory and operational guidelines in coordination with internal compliance teams, enabling safe and scalable fintech operations.

Skills and experience required:

- Ability to drive agenda at CXO Level engagement - internally as well as externally.

- Strong understanding of the Digital payments ecosystem.

- Effective stakeholder management, communication, and coordination skills.

- Experience in regulatory environments and operational compliance is a plus.

- At least Intermediate level Data visualisation and for data retrieval using SQL.

- Proficiency in Microsoft Office suite.

- A proactive and solution-oriented approach to enabling innovation and scale.

- AI & Automation Capability: Proven ability to leverage AI tools (Copilot, ChatGPT, Claude, Gamma, Canva, etc.) for Automating workflows, generating insights from datasets, creating structured business presentations.