NowFloats - Branch Manager

About the Role:

We are seeking a highly motivated and results-driven Branch Manager to lead our branch operations, drive business growth, and ensure consistent achievement of sales targets. The ideal candidate will have a strong background in field sales, team management, and customer lifecycle management, preferably in the Dotcom, BFSI, Telecom, or SaaS domains.

Key Responsibilities:

Business Growth & Sales:

- Drive branch success by consistently achieving sales and branch targets.

- Generate own business leads and contribute to business and sales planning.

- Adopt a consultative selling approach to engage with customers and provide solutions.

Team Leadership & Development:

- Mentor, coach, and motivate the team to achieve and exceed sales targets.

- Conduct daily team reviews and ensure accurate reporting (daily/weekly/monthly).

- Provide onboarding, product, process, and refresher training to new and existing team members.

- Encourage innovative approaches to enhance market presence and branch profitability.

Operations & Process Management:

- Oversee sales and operations to deliver timely and optimized results.

- Ensure accurate ERP usage and reporting by the team.

- Streamline and oversee a fast, smooth, and efficient customer onboarding process.

Customer Engagement & Retention:

- Own and manage the entire customer lifecycle.

- Engage with customers to build strong relationships and ensure satisfaction.

- Provide valuable feedback on products and services to enhance offerings.

Culture & Values:

- Lead by example by adhering to the organization's values and behavioral standards.

Qualifications & Experience

- Minimum 7+ years of sales experience, preferably in Dotcom, BFSI, Telecom, or SaaS-based product companies.

- Proven experience in building partnerships and driving business in internet or SaaS domains.

- Strong leadership, communication, and consultative selling skills.

- Hands-on experience in managing sales operations, reporting, and customer engagement.