Novartis Healthcare - MSL Manager

Job Title: MSL Manager

Key Responsibilities:

- Build and maintain scientific relationships with Medical Experts to support strategic engagement.

- Identify and map key accounts and experts aligned with medical priorities.

- Develop and execute engagement plans tailored to country-specific strategies.

- Respond to unsolicited medical inquiries with accurate, up-to-date scientific information.

- Support clinical trial execution and site education in collaboration with clinical operations.

- Facilitate Investigator Initiated Trial (IIT) processes upon investigator request.

- Act as a scientific resource for internal field teams and cross-functional partners.

- Ensure timely reporting of adverse events and technical product complaints.

Essential Requirements:

- Proven experience in operations management and cross-functional collaboration.

- Strong understanding of clinical research and medical affairs processes.

- Proficiency in scientific communication, including medical writing and data interpretation.

- Familiarity with CRM tools and digital platforms for stakeholder engagement.

- Knowledge of disease management, drug development, and epidemiology.

- Ability to analyze and present clinical data effectively.

- Fluency in English, both written and spoken.

Desirable Requirements:

- Prior experience in a Medical Scientific Liaison or similar field-based medical role.

- Advanced degree in life sciences (e.g., MD, PhD, PharmD) preferred.