Job/Soft skill training

Cafeteria

Health insurance

Office cab/shuttle

Professional degree assistance

Paternity leaves

International/On-site exposure

Annual leaves

Rewards & recognition

WFH setup

Mobile bill reimbursements

Retirement benefits

Maternity leaves

Performance bonus

Gifts on festivals

Novac Technology Solutions Reviews by Employees

Software Engineer

Senior Software Engineer

Associate

Senior Associate

Customer Service Executive

Technical Engineer

Associate Project Manager

Associate Trainee

Senior Technical Engineer

Business Analyst

Software Engineer Trainee

Test Engineer

Senior Test Engineer

Assistant Manager

Software Developer

Team Lead

Senior Customer Service Executive

Associate Software Engineer

Project Manager

Customer Care Executive

Softwaretest Engineer

Deputy Project Manager

Senior Executive

Assistant Process Associate

Senior Business Analyst

Process Associate

Senior Software Developer

Quality Analyst

Technical Support Engineer

Assistant Support Manager

Associate Lead

Manager

Chief Manager

Deputy Manager

BPO Executive

Novac Technology Solutions Pvt Ltd Job Description: Location : Perungudi OMR - Chennai, WORK FROM OFFICE Week offs : 8 in a month (5 days working in week) Perks and Benefits : Incentives + Bonus. Roles & Responsibilities: 1. Handling calls /Queries/Requests Pertaining to Product and Service for Inbound/ Outbound calls effectively. 2. Conducting surveys to collect data about customer satisfaction, churn rate, brand image and awareness, etc. 3. Analyzing and reporting customer data to devise new strategies or update the existing ones 4. Ensuring the customer has a positive experience with the company. 5. Complaint Management & Solving Customer Grievances. 6. Applying Process / Product knowledge in replying to Customers. Immediate joiners are preferable Contact Person : Mathi.R Contact No : 9786099709 INTERVIEW LOCATION: Novac Technology Solutions, Plot No:2, 3rd Floor, Industrial Estate Perungudi, Perungudi, Chennai 600096 Landmark: Near Perungudi Bus stop, Behind V3 Hyundai Service Center

Chennai

Novac Technology Solutions - Manager - Customer Support 

Job Description for Novac Technology Solutions - Manager - Customer Support  in NOVAC TECHNOLOGY SOLUTIONS PRIVATE LIMITED in  Chennai for (2-4) years of experience. Apply Now!

Novac Technology Solutions - Manager - Customer Support  | iimjobs.com