Novac Technology Solutions Pvt Ltd Job Description: Location : Perungudi OMR - Chennai, WORK FROM OFFICE Week offs : 8 in a month (5 days working in week) Perks and Benefits : Incentives + Bonus. Roles & Responsibilities: 1. Handling calls /Queries/Requests Pertaining to Product and Service for Inbound/ Outbound calls effectively. 2. Conducting surveys to collect data about customer satisfaction, churn rate, brand image and awareness, etc. 3. Analyzing and reporting customer data to devise new strategies or update the existing ones 4. Ensuring the customer has a positive experience with the company. 5. Complaint Management & Solving Customer Grievances. 6. Applying Process / Product knowledge in replying to Customers. Immediate joiners are preferable Contact Person : Mathi.R Contact No : 9786099709 INTERVIEW LOCATION: Novac Technology Solutions, Plot No:2, 3rd Floor, Industrial Estate Perungudi, Perungudi, Chennai 600096 Landmark: Near Perungudi Bus stop, Behind V3 Hyundai Service Center

Chennai

Novac Technology Solutions - Manager - Customer Support 

Job Description for Novac Technology Solutions - Manager - Customer Support  in NOVAC TECHNOLOGY SOLUTIONS PRIVATE LIMITED in  Chennai for (2-4) years of experience. Apply Now!