Role :  - Work within the Outsourcing Department serving the Operations function for a range of Investment Management clients.   - Incumbent will be responsible for end to end process/ task administration & flawless delivery of process (confirmation of all instrument class viz. Equity, Bonds, Fx & MM Deposits. Etc.), accountable for proper change management support & process improvement.   - Continuously develop industry/product knowledge.   - Ability to understand customer segments and apply different servicing approaches based on customer knowledge level.   Principal Responsibilities :  - Lead and organise work  - Ensure that the team is aligned to overall operations objectives  - To ensure due oversight and controls over the daily processes covered by the team.  - To ensure due oversight and controls over the Bangalore processes. Maintenance of joint issue log. Chair weekly meetings to review this.   - Proactively manage workflow, adhering to agreed turnaround times  - Assess exceptions and deviations from the standard trade support processes and takes appropriate action to ensure correct and timely processing  - Provide information on the status/progress of exceptions and resulting processes to other departments  - Advise junior staff on resolution of problems  - Manage the performance of employees within the team  - Ensure team familiar with and understand requirements described in the Clients - SLA's.  - Manage and maintain Key Performance Indicators for the functional areas under their control  - Escalate issues to onshore location when appropriate  - Maintain training matrix for the team.  Knowledge/Skills/Experience :  Essential :  - Knowledge of the investment management/asset servicing industry, acquired through experience, is critical for this position.  - Demonstrated client servicing capabilities and excellent communication skills.  - Must be resilient to pressure and have the ability to adapt quickly.  - Accuracy and attention to details at all times, and effectively manage deadlines.  - Possess effective coaching/ training skills.  - Organizational skills are required to manage conflicting priorities and multi-task functions in a fast-paced team environment  - Has understanding of regulation and risk environment as it applies to the team  Products :  - General knowledge of financial products and their operations processing requirements   - Specific knowledge of Cash Equities, FI & Fx Products.   Financial Markets :  - General knowledge of financial markets, the institutions that govern them and the major firms that operate in them  - Specific knowledge of all relevant EMEA, US & APAC markets  - Knowledge of specific clearing institutions. - CREST, Euroclear, etc  Desirable :  Organisation :  - An understanding of the various departments within Investment management world and how they interact with each other :  - Front Office  - Operations Departments: Confirmations, Settlements, Reconciliation, Data Management   - Other Support Functions: Finance, Legal & Compliance.   Processes :  - General knowledge of the life-cycle of a securities trade   Specific knowledge of Equity, FI & Fx Settlement processes:  - Pre-matching  - Fails Management  - Stock and Cash Reconciliation  IT Systems :  - Equity, FI & Fx Settlement system   - Market exception management systems  - Stock and Cash Reconciliation tools  General desktop applications used :  - MS Office - Excel and Word  - Internet Explorer  - Lotus Notes.   Desirable :  - Eagerness and creative attitude towards improving product offering as well as a desire to identify and implement process efficiencies  - Ability to quickly understand new systems, both in-house and market data provider systems such as Bloomberg highly desirable.  Mandatory Requirement :  - 6 years working experience   - Experience in leading Trade support processes is must.  - Experience in client support is mandatory to be considered for this role.  Relevant industry - Financial Services, preferably Investment Banking, Investment Management

Bangalore

Northern Trust - Team Leader - Trade Support 

Job Description for Northern Trust - Team Leader - Trade Support  in Northern Operating Services, Pvt Ltd in  Bangalore for (6-12) years of experience. Apply Now!