General Manager-Operations(SaaS) Job Responsibilities: - As a General Manager Operations, one will be responsible for managing , scaling and streamlining operations teams and processes of the company. Candidates should have a strong understanding of technical vernacular and depth understanding of the product in order to effectively handle the business operation team that includes technology operations, product operations, support, data operations etc. - A General Manager Operations plays a major role in hiring, training and mentoring technology operations, support and other business Operation teams in the organization, and remains in charge of implementing policies within internal teams to establish a level of quality delivery and services. We promise to offer a lot of challenges, opportunities to learn & grow at a fast-paced environment. Key Roles & Responsibilities: - Overseeing daily business operations and teams - Ensure the overall delivery and quality of the unit's offerings to customers. - Process management ; responsible for management and scale of overall operations - Team Management and people management ; lead various operations and support teams , train them for best outcome - Ensure the development of key performance goals for functions and direct reports. - Work cross-functionally with Customer Success, Product & other teams to ensure Customer Delight Desired Candidate Profile: - Should be extremely comfortable in the fast-paced, high-growth startup environment - Excellent multitasking and project management skills - Well-organized, with high attention to detail and the ability to prioritize. - Degree in Computer Science/IT (B.Tech/B.E/BCA) and Master in computers or Business Administration - 6+ years of relevant working experience required preferably in product operations/education domain/ SaaS-based organizations

Gurgaon/Gurugram

NoPaperForms - General Manager - SaaS Operations 

Job Description for NoPaperForms - General Manager - SaaS Operations  in NOPAPERFORMS SOLUTIONS PVT LTD in  Gurgaon/Gurugram for (6-10) years of experience. Apply Now!