Nomura - Analyst/Associate - eFX Client Services

Roles and responsibilities:

- The eFX Client Services team is responsible for supporting Nomura's FX electronic trading offering to clients 23/5

- Responsible for providing clients with access to electronic liquidity on Multi Dealer Platforms and Nomura Live (Nomura's FX trading platform). This involves daily interaction with sales and trading.

- Handling configuration of onboarding clients to trade with Nomura on electronic platforms- acting as the central point of contact for key institutional clients.

- First line customer support for clients requiring assistance with electronic trading. Partnering with sales, trading and technology to resolve client issues.

Key objectives critical to success:

- Ensuring that Nomura's eFX clients are granted electronic trading access in accordance with agreed procedures and policies in a seamless and efficient fashion - putting the client's experience first.

- Providing the eFX business and clients with real time support to facilitate a first class trading experience for the client.

- Build strong relationships with external and internal stakeholders to maintain an optimal operating model

Required skills:

- Minimum 2/3 years of experience working within markets.

- Knowledge of OTC and Cash FX products and markets is desirable - as is exposure to electronic trading.

- Experience in a markets client service role is preferential.

- Ability to manage multiple stakeholders and interact with all levels of individuals in the business.