About ConvoZen.Ai:

ConvoZen.ai is establishing itself as a category leader in enterprise conversational AI and customer experience (CX) automation. As part of NoBroker.com, we build proprietary, Indic-first, purpose-driven modelsincluding our flagship Akshara (Speech-to-Text) and Ragini (Text-to-Speech) engines alongside domain-specialized LLMs and an intelligent orchestration platform. We empower large enterprises across BFSI, Telecom, E-Commerce, Real Estate, and Healthcare to transform customer interactions, automate complex workflows, and extract deep conversational intelligence.

Role Overview:

As our first dedicated Product Marketing Lead, you will sit at the intersection of Product, Research, and Go-To-Market (GTM). Your core mission is to translate cutting-edge engineering, model releases, and enterprise deployments into high-impact narratives, category leadership, and measurable pipeline demand. You will partner closely with our Research & Engineering teams, Director of Enterprise Sales, Delivery Head, and Growth/SDR teams, equipping them with market-tested positioning, collateral, and ROI proof.

Target Audiences & Positioning Strategy:

- Enterprise Buyers (Primary): CXOs, CIOs, Contact Center Heads, and Procurement Leaders across enterprise verticals. Focus: Business-outcome narratives, quantifiable ROI proof, category leadership, sales enablement, and analyst/event presence.

- Developers & AI-Native Companies (Strong Second): Technical founders and engineers building on Akshara, Ragini, and Convozen APIs. Focus: API documentation storytelling, developer explainers, technical benchmarks, and ecosystem adoption across platforms like Hugging Face and GitHub.

Key Responsibilities:

- Lead Model & Product Launches: Own the launch motion end-to-end for new models and platform capabilities. Drive positioning, messaging, benchmark framing, launch assets, demos, blog and technical posts, sequencing, and post-launch measurement.

- Content Engine & Thought Leadership: Formulate quarterly content roadmaps addressing high-impact themes such as AI in CX, Contact Center Transformation, WhatsApp Commerce, and Conversational Analytics. Write product pages, thought leadership articles, data-driven blogs, whitepapers, founder notes, product explainers, and customer case studies.

- Enterprise Sales Enablement & Demand Generation: Arm enterprise sales and SDR teams with pitch decks, solution briefs, ROI models, RFP language, competitive battlecards, and outbound campaign assets. Turn live enterprise deployments into publishable case studies.

- Developer Ecosystem & Competitive Intelligence: Market the developer ecosystem (SDKs, CLI, model zoo, open datasets) across developer platforms. Maintain a sharp, continuous pulse on global and Indian voice-AI competitors.

- SEO & Discoverability: Perform keyword research and build content clusters around high-intent search terms. Optimize blog and website content using on-page SEO best practices.

What We Are Looking For:

- Experience: 4-7 years of product or content marketing experience in high-growth B2B SaaS, enterprise AI, or CX technology.

- Storytelling Mastery: Exceptional written and verbal communication skills with an obsession for clarity, narrative flow, and simplifying complex technical concepts.

- Persona Depth: Deep understanding of enterprise buyer personas (CIOs, CXOs, Contact Center Heads) as well as developer/technical mindsets.

- Technical Curiosity: Genuine curiosity about speech AI, NLP, LLMs, and enterprise automation.

- Tooling Proficiency: Hands-on experience with modern marketing and analytics tools (e.g., Ahrefs, SEMrush, Search Console, CMS, Canva).