
Description:
Job Title: SAP Delivery Leader
Role Overview
The SAP Delivery Leader is responsible for overseeing the performance and operations of one or more regional delivery offices within a global organization. This role carries full ownership of Profit & Loss (P&L) for the respective offices and is accountable for meeting defined financial, operational, and delivery targets.
The position requires strong leadership, strategic planning, effective resource management, and close collaboration with regional teams, SAP practice leaders, and global leadership to ensure consistent, high-quality SAP delivery and sustainable business growth.
Key Objectives
- Achieve or exceed regional revenue, profitability, and growth targets as defined by global leadership
- Drive operational efficiency through best practices, optimized delivery models, and cost controls
- Develop and execute a regional SAP delivery strategy aligned with global objectives
- Strengthen relationships with clients, partners, and internal stakeholders to enhance delivery outcomes and business opportunities
- Build and lead high-performing SAP delivery teams with a strong focus on accountability and continuous improvement
Key Responsibilities
1. Financial & P&L Management
- Own and manage the regional P&L, ensuring financial targets and budgets are met
- Define and execute financial strategies to improve profitability and revenue growth
- Track financial performance, analyze variances, and implement corrective actions
- Prepare and present financial reports, forecasts, and performance updates to global leadership
2. SAP Delivery & Strategic Leadership
- Lead end-to-end SAP delivery operations across regional offices
- Define and execute regional delivery strategies aligned with global SAP practice goals
- Ensure consistent, high-quality delivery across SAP programs and client engagements
- Identify opportunities to expand SAP delivery capabilities and improve delivery efficiency
- Drive delivery transformation initiatives to enhance scalability, quality, and margins
3. Team Leadership & Talent Development
- Lead, mentor, and develop SAP delivery and management teams
- Establish a culture of performance, accountability, and continuous improvement
- Ensure optimal resource utilization, skill development, and succession planning
- Foster collaboration and knowledge sharing across regional and global teams
4. Stakeholder & Client Management
- Act as the primary regional point of contact for global leadership and SAP practices
- Build and maintain strong relationships with key clients and partners
- Support client engagements to ensure delivery satisfaction and long-term relationships
- Ensure transparent communication of delivery performance, risks, and improvement plans
5. Operations, Governance & Compliance
- Oversee regional operations to ensure compliance with company policies and local regulations
- Implement delivery governance frameworks, quality standards, and risk mitigation practices
- Ensure adherence to defined delivery, quality, and safety standards across all engagements
Requirements / Qualifications
- Bachelors degree in Engineering, Technology, Business, or a related field
- Extensive experience in SAP delivery leadership within a global or regional setup
- Proven track record of P&L ownership, financial management, and revenue growth
- Strong experience managing large SAP delivery teams and complex client programs
- Experience working with global stakeholders and distributed delivery models
Skills & Competencies
- Strong leadership and people management skills
- Deep understanding of SAP delivery models and enterprise delivery operations
- Financial acumen with hands-on experience in budgeting, forecasting, and margin management
- Excellent stakeholder management and communication skills
- Strategic thinking with the ability to translate global objectives into regional execution
- Strong problem-solving and decision-making capabilities
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