Role Purpose:
The Head - Solutions will lead end-to-end solutioning for Enterprise clients across NIIT's business. The role is responsible for designing training-led, project-based, and capability-building solutions aligned to business transformation needs, while closely partnering with Sales, Delivery, Product, and Faculty teams to drive large deal wins and long-term client value.
Key Responsibilities:
1. Solutioning & Pre-Sales Leadership:
- Own end-to-end solution design for various opportunities (Banks, NBFCs, FinTech's, Insurance, retail, large and mid-size firms).
- Lead pre-sales engagements, RFP/RFI responses, proposals, and client presentations.
Design custom learning, skilling, reskilling, and transformation solutions including:
- Digital & Technology, Banking, Training , Domain-led programs . Project-based learning, academies, and capability frameworks
- Ensure solutions are commercially viable, scalable, and aligned to NIIT's delivery strengths.
2. Domain & Consulting Expertise:
- Act as a service-based domain advisor to internal teams and enterprise clients.
- Translate business challenges into capability-building and learning interventions.
- Stay updated on regulatory changes, digital trends, and skill demand within the Business Unit.
- Support consulting-led conversations beyond training were required.
3. Stakeholder & Client Management:
- Engage with senior stakeholders (CXOs, CHROs, CTOs, COOs, L&D Heads).
- Build credibility as a trusted solution partner, not just a training vendor.
- Support Sales leadership in strategic account planning and large deal pursuits.
- Handle solution governance during transition from pre-sales to delivery.
4. Internal Collaboration & Enablement:
- Work closely with Sales, Delivery, Product, Curriculum, and Faculty teams.
- Build reusable solution frameworks, decks, case studies, and pricing models.
- Enable Sales teams through solution training and Banking, and other large enterprises-specific playbooks.
- Mentor and guide solution architects / pre-sales team members.
5. Delivery Oversight & Quality Assurance:
- Ensure smooth handover from solutioning to delivery with clear scope and success metrics.
- Provide oversight to ensure solutions delivered are aligned to client expectations.
- Participate in reviews, escalations, and continuous improvement initiatives.
Key Skills & Competencies:
Functional Skills:
- Strong experience in solutioning, pre-sales, or consulting in a large organization.
- Deep understanding of L&D / Training / Digital Skilling ecosystem
- Experience in large enterprise BFSI deals.
- Expertise in program design, academies, and workforce transformation Behavioral & Leadership Skills
- Strong stakeholder management and executive presence
- Strategic thinking with hands-on execution ability
- Excellent communication, storytelling, and presentation skills
- Ability to work in matrixed, fast-paced environments
Education & Experience:
- MBA / PGDM / Engineering / equivalent qualification
- 10-11 years of overall experience
- Minimum 6-8 years in business focused solutioning, consulting, or pre-sales roles
- Prior exposure to L&D, consulting firms, or BFSI enterprises preferred
Why Join NIIT - SSE Business:
- Opportunity to shape future-ready workforce solutions
- Work on large, strategic enterprise accounts
- High visibility role with direct impact on revenue and growth
- Platform to combine domain expertise, solutioning, and leadership
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