Niine - Manager - Quality Assurance/Quslaity Ccontrol

Reporting to : GM Plant Operation

- Lead plant quality teams and Implement a unified Quality Vision & Strategy

- Improve quality assurance and control systems, ensuring compliance with Industry standards and regulations

- Drive zero-defect culture, implement Six Sigma and TQM practices to improve product quality and manufacturing excellence

- Ensure adherence to specific quality and compliance requirements, including material traceability, certification, and audit practices

- Partner with R&D, Production, and Sales teams to ensure quality is embedded at every stage of the product lifecycle

- Lead internal and external audits; interface with key customers on quality-related issues and resolutions

- Develop KPIs and dashboards for real-time quality monitoring and executive reporting.

- Champion customer complaint resolution, root cause analysis (RCA), and implementation of CAPA (Corrective and Preventive Actions)

- Collaborate with leadership on supply chain, vendor quality assurance, and new product introduction (NPI) quality metrics

- Define and implement end-to-end quality systems, policies, and SOPs across sourcing, processing centres, warehousing, and delivery operations