Nexion Pro - Program Manager

Description:

Job Title: Salesforce Program Manager Life Sciences & MedTech

Location: Bengaluru, India (Hybrid)

About the Role:

We are looking for an experienced Salesforce Program Manager with strong domain expertise in Life Sciences and MedTech to lead large-scale Salesforce engagements and transformation programs.

The ideal candidate should bring a blend of program management, stakeholder leadership, and hands-on Salesforce technical understanding to drive successful delivery across business and technology teams.

The role will closely collaborate with global and India-based stakeholders, including leadership teams across delivery and business functions.

Key Responsibilities:

- Lead end-to-end Salesforce programs for Life Sciences and MedTech clients.

- Drive program planning, governance, execution, risk management, and stakeholder communication.

- Partner with business, product, architecture, and engineering teams to deliver scalable Salesforce solutions.

- Translate business requirements into solution roadmaps and implementation strategies.

- Manage cross-functional teams including admins, developers, architects, QA, and external partners.

- Provide technical oversight across Salesforce platform capabilities including Sales Cloud, Service

Cloud, Experience Cloud, integrations, and data migration.

- Ensure adherence to delivery timelines, quality standards, and compliance requirements.

- Support executive reporting, steering committees, and client governance forums.

- Mentor delivery teams and drive best practices across Salesforce implementations.

Required Experience & Skills:

- 9-12 years of overall experience with significant experience managing Salesforce programs.

- Strong experience working with Life Sciences and/or MedTech clients.

- Solid understanding of Salesforce platform capabilities and architecture.

- Experience managing complex enterprise Salesforce implementations and transformations.

- Ability to engage with both technical and business stakeholders effectively.

- Strong program management, communication, and leadership skills.

- Experience in Agile delivery models and distributed team management.

- Exposure to integrations, data migration, security, and enterprise systems landscape is preferred.

Preferred Qualifications:

- Salesforce certifications are a plus.

- Experience working in global delivery environments.

- Prior consulting or client-facing experience preferred.