Netlabs Global IT Services - Head - Sales

Job role: Head of Sales - IT & Managed Services

Key Responsibilities:

Drive direct sales and business development efforts for IT Infrastructure services, including:

- Remote Infrastructure Management (RIM)

- Managed IT Services

- Technical Help Desk/Service Desk

- Data Centre Operations

- Public/Private/Hybrid Cloud Solutions

- IT Service Management (ITSM)

- Cybersecurity/Information Security

- Networking, Wintel, and Firewall Solutions

- Identify and secure new logos through consultative and solution-based selling approaches.

- Build and maintain strong relationships with key decision-makers (CXOs, IT Heads, Procurement, etc.) across target organizations.

- Lead the complete sales cycle from lead generation, proposal creation, and presentations to contract negotiations and closure.

- Translate customer pain points into technical and business solutions aligned with organizational goals.

- Work closely with internal technical teams and OEMs to develop tailored solutions and ensure customer satisfaction.

- Maintain a strong pipeline, regularly reporting on forecasts, opportunities, and key account plans.

- Represent the company at industry events, conferences, and client meetings.

Required Qualifications & Skills:

- Minimum 10 years of experience in IT infrastructure services sales, with a strong track record of hunting and acquiring new logos.

- Proven success in selling multi-year service contracts to mid-sized and large enterprise clients.

- In-depth understanding of IT Infrastructure domains Network, Cloud, Cybersecurity, Service Desk, and Data Center services.

- Strong capability to map and influence decision-makers and engage with technical stakeholders.

- Demonstrated ability in enterprise-level consultative selling and translating business needs into technical requirements.

- Exposure to managing both domestic and international clients is highly desirable.

- Strong connects with OEMs and partner ecosystems across PAN India and global markets.

- Excellent communication, interpersonal, negotiation, and presentation skills.

- Prior experience in working with or for OEMs (Original Equipment Manufacturers) is an added advantage.

- High degree of leadership, ownership, and collaboration across teams.

Preferred Candidate Profile:

- A strategic thinker with a customer-first approach and the ability to lead by example.

- Self-starter with strong business acumen and passion for driving growth.

- Proven network of contacts within the IT ecosystem (end clients, partners, OEMs, etc.)