Nestaway - Zonal Manager

Zonal Manager

Job Description:

As a Zonal Manager at Nestaway Technologies, you'll be instrumental in overseeing all operational aspects within your designated geographic zone. Your primary goal will be to ensure that Nestaway's objectives are met, and that our service delivery consistently maintains high standards for both property owners and tenants. This is a critical leadership role that requires a blend of strategic thinking, strong team management, and a customer-centric approach.

Key Responsibilities

Team Leadership & Mentorship:

- Manage, mentor, and guide Area Managers and their respective teams.

- Your leadership will be crucial in fostering a high-performing environment focused on operational excellence.

Performance Tracking:

- Diligently track key performance indicators (KPIs) across your zone to ensure all targets are consistently met or exceeded.

- You'll be responsible for analyzing performance data and implementing corrective actions when necessary.

Stakeholder Relationship Management:

- Cultivate and maintain strong, positive relationships with both property owners and tenants.

- You'll be the primary point of contact for addressing concerns promptly and ensuring high levels of satisfaction.

Strategic Development:

- Develop and implement effective strategies aimed at enhancing Nestaway's market presence and improving overall operational efficiency within your designated zone.

Qualifications and Skills:

Experience: You should have 3 to 8 years of relevant experience, ideally in roles such as an Area Manager, with a significant focus on team management and operations.

Leadership Track Record: A proven track record of successfully leading teams and consistently driving performance is essential. We're looking for someone who can inspire and motivate.

Stakeholder Interaction: Demonstrate a strong ability to interact effectively and professionally with diverse stakeholders, including internal teams, property owners, and tenants.

Problem-Solving: Possess a keen aptitude for identifying operational issues, analyzing root causes, and implementing practical, effective solutions.