Nestasia Reviews by Employees

Duties and responsibilities: - Design and execute orientation programs for retail store teams. - Conduct onboarding training sessions for new retail hires. - Act as a consultant to Retail Sales Team for challenges they have on the job. - Assign mentors and coaches to new sales team members. - Observe how salespeople and cashiers interact with clients to identify areas of improvement. - Determine training needs both for individuals and teams. - Organize role-playing activities to simulate difficult client cases (e.g. how to overcome objections). - Advise salespeople how to upsell products and services. - Apply various sales training techniques (e.g. gamification, case studies and group activities). - Maintain updated records of training curriculum and material. - Coordinate with stakeholders to ensure seamless training across all retail stores. - Conduct rewards and recognition programs to motivate the Retail store team. Desired Candidate Profile: - Work experience as a Retail Trainer, Sales Trainer or similar role. - Experience in retail/hospitality industry. - Availability to travel and visit our retail stores, as needed. - Ability to manage the full training cycle, including conducting in-person activities and using e-learning platforms. - Excellent presentation skills. - Ability to motivate employees to achieve sales quotas. - MSc degree in Education, Human Resources or relevant field. - Additional certification in training is a plus. - Excellent communication (English & Hindi) and negotiation skills. - Proficient in handling social media and other marketing channels. - Should be able to manage escalations and queries. - Excellent time management skills. - Should have good work ethics and calm attitude.

Delhi

Nestasia - Retail Training Manager 

Job Description for Nestasia - Retail Training Manager  in Nestasia in  Delhi for (5-7) years of experience. Apply Now!