Free meal

Cafeteria

Office gym

Child care facility

Job/Soft skill training

Health insurance

Office cab/shuttle

WFH setup

Joining bonus

Recreational activities

Relocation bonus

Performance bonus

Gifts on festivals

International/On-site exposure

Professional degree assistance

Navi Technologies Reviews by Employees

Collections Executive

Associate Manager

Debt Management Executive

Software Developer

Manager

Senior Executive

Software Engineer

Collection Agent

Team Manager

Senior Manager

Tele Collection Executive

Assistant Manager

Software Development Engineer

Sde1

Product Manager

UI Developer

Software Development Engineer II

Associate

About Navi Navi is one of the fastest growing financial services companies in India providing Personal & Home Loans, Insurance and Mutual Funds with a digital first approach. At Navi, our mission is to build financial services that are simple, accessible and affordable. Founders: Sachin Bansal & Ankit Agarwal Know what makes you a "Navi_ite" : 1.Perseverance, Passion and Commitment: - Passionate about Navi's mission and vision - Demonstrates dedication, perseverance and high ownership - Goes above and beyond by taking on additional responsibilities 2.Obsession with high quality results: - Consistently creates value for the customers and stakeholders through high quality outcomes - Ensuring excellence in all aspects of work - Efficiently manages time, prioritizes tasks, and achieves higher standards 3.Resilience and Adaptability: - Adapts quickly to new roles, responsibilities, and changing circumstances, showing resilience and agility About the role: At Navi, our high-performance culture is based on open communication, cultivating entrepreneurial mindsets, and being biased towards action and impact. Lending is the biggest vertical for Navi. Credit (whom to lend money) and Collections (ensuring that we get our money back) are two main verticals in Lending Business. Unlike common perception, for us collection is all about understanding our customer really well which translates to solving for - Data - Human psychology Advance data science models coupled with innovations across people, process, metrics and systems is our approach to solve collection. The collections at Navi has 3 parts: - Digital Collections - using digital nudges like SMS, whatsapp, auto calls for easy customers. - Tele Collections - Human calling to collect from customers of medium difficulty level. - Field collections - Collecting from hard customers by visiting customer addresses Solving Field collections is one of the main focus of Navi given we can bring the real differentiations with Industry. Under field collections, we operate under 2 models: - Work with collections agency partners across the country - Building our own team from scratch (In-house team) We have been working on some industry first initiatives to solve this important part of collections: 1. System based automated allocations basis performance and availability 2. Dedicated app indigenously developed for field agents 3. Dedicated portal available for team leaders and above for monitoring 4. Automated reports and RCA dashboards Given the criticality of the function, the collections leadership team at Navi comprises some of the brightest people around with the best colleges and institutions. And given our focus on field collections, we are expanding our team here rapidly. We are looking for some self starters who love getting their hands dirty and building industry first things ground up. Mode: On-site / Remote depending upon availability of Navi office in the Base location Travel requirement: ~50% Profile & Competency Pointers: - Manage a set of people managers / Agency managers; - Drive business objective of achieving the required collection efficiency of your region (1 or more state or a part of a big state); - Entrepreneurial mind-set along with an ability to hustle and solve problems on-ground; - A strategic mindset, with a well-honed eye for detail, comfortable with data; - Excellent communication and interpersonal skills with a collaborative management style; - Product Thinking.

Mumbai

Navi - Associate - Cluster Collection Manager 

Job Description for Navi - Associate - Cluster Collection Manager  in NAVI TECHNOLOGIES LIMITED in  Mumbai for (1-3) years of experience. Apply Now!

Navi - Associate - Cluster Collection Manager  | iimjobs.com