Free meal

Relocation bonus

Performance bonus

Navan Labs Reviews by Employees

The Navan support team is seeking a Senior Manager of Travel Experience group to join our growing team. This role provides leadership and operational oversight of Travel Experience teams responding to customers 24x7. What Youll Do: - Ensure all operations are carried on in an appropriate, cost-effective way - Improve operational management systems, processes and best practices - Help the organizations processes remain legally compliant - Formulate strategic and operational objectives - Perform quality controls and achieve KPIs - Recruit, train and supervise staff - Find ways to increase quality of customer service What Were Looking For: - MBA/Masters from a reputed university - 10-12 years of work experience in a reputed MNCs - Result driven - Data Driven, experience in Change Management - Min 5 years of experience in managing a team of Managers - PMP certified will be an added advantage - Familiar with travel industry will be an advantage - Will be responsible to manage both the operations centre and accountable for overall KPIS of the organization - Proven work experience as Operations Manager or similar role - Knowledge of organizational effectiveness and operations management - Excellent communication skills - Leadership ability - Outstanding organizational skills - BPO and Travel Experience would be an added advantage About Navan: Navan (Nasdaq: NAVN) is the global AI-powered business travel and expense platform that makes travel easy for frequent travelers. From finding flights and hotels, to automating expense reconciliation, with 24/7 support along the way, Navan delivers an intuitive experience travelers love and finance teams rely on. See how Navan customers benefit and learn more at navan.com. Culture of Excellence: - Our team is our competitive edge a high-performance group of smart, driven people committed to winning together. - This dedication to excellence is why weve been recognized as a Best Place to Work by Built In (2023-2026), a G2 Best Global Software Company (2025-2026), Forbes Cloud 100 (2022-2025), and CNBC Disruptor 50 (2022-2025). - At Navan, we provide an environment where top talent excels, offering the autonomy and fast-paced trajectory needed to build a defining career and do the best work of your life. Our Benefits: - Navan offers a comprehensive benefits program designed to support your well-being, financial security, and life outside of work. - Our benefits, thoughtfully tailored by country to meet local needs, include healthcare coverage, insurance offerings, and wellness resources for you and your family. - We support long-term financial growth through retirement savings programs and opportunities to participate in our equity plans, so you can share in Navans success. - To promote balance, we offer flexible time off, country-specific holidays, and paid parental leave for all new parents. - Additional benefits include connectivity and commuting support, mental health resources, and exclusive travel-related perks. - Wherever youre based, our benefits evolve with you. Workplace Policy: - Navan believes in the value of in-person connections, whether thats sitting down to have lunch with one another, taking a walking 1:1, or collaborating in a room together. - The connections forged through face-to-face interactions improve company culture and drive business results. - Navan invests in global office spaces in the U.S., Europe, and Asia, among others that feel welcoming. - In-office perks such as company-provided lunches and happy hours create a strong team environment to help you do your best work. - Our employees work from the office four days a week. - Please expect this policy for all roles that are tied to an office. Equal Opportunity: - Navan is an equal opportunity employer. - We make all employment decisions based solely on merit. - We provide equal employment opportunity to all applicants and employees without discrimination on the bases of race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. - We prohibit any such discrimination or harassment. - This policy applies to all terms and conditions of employment, including hiring. Accommodations: - Navan complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law. - Navan will reasonably accommodate qualified individuals with a disability in connection with applications for employment as required by law. Candidate Privacy Notice: Please review Navan's Candidate Privacy Notice here. Job Search Best Practices: - We have been made aware of recruitment scams involving fraudulent attempts to lure job seekers into sending money or personal information in return for fake job offers or coerce them into purchasing equipment by electronic funds transfer (Zelle, Venmo, etc.). - Legitimate Navan recruiters will never ask for money in any recruitment or onboarding activities.

Bangalore

Navan - Senior Manager - Travel Experience Consultant 

Job Description for Navan - Senior Manager - Travel Experience Consultant  in Navan Labs in  Bangalore for (12-15) years of experience. Apply Now!