National Service Head

National Service Head - India

Location: Ahmedabad

Experience: 12 - 15 Years

Department: Service / After-Sales

Qualification: Diploma/Degree in Mechanical or Electrical Engineering

Travel: Extensive travel across India

Key Responsibilities:

- Lead the pan-India service and after-sales operations.

- Manage regional service managers, engineers, and technicians.

- Own service P&L, revenue growth, profitability, and collections.

- Oversee project planning, service delivery, SLA, and customer satisfaction.

- Develop AMC/service contracts and drive recurring service revenue.

- Build and train a strong nationwide service team.

- Work closely with Sales and senior management on business growth.

Must-Have:

- Strong HVAC maintenance & operations experience.

- Essential: Hands-on knowledge of turbines, condensers, and heat exchangers.

- Proven experience managing multi-location field service teams.

- Strong P&L and customer relationship management experience.

- Experience in AMC/service business or Product-as-a-Service is an advantage.