National Sales Head Payments & Credit Cards

Location: Gurgaon (Pan India Travel)

About Client:

Our client is one of the leading financial services platforms offering affordable financial products through a technology-driven lending ecosystem.

Job Description:

We are looking for a seasoned National Sales Head to lead the Payments & Credit Card Sales business across India. The role will be responsible for driving customer acquisition, merchant onboarding, distribution expansion, channel partnerships, and sales strategy while managing a large national sales team. The ideal candidate should have strong experience in scaling Payments and Credit Card businesses within a Bank, NBFC, FinTech, or Payment company.

Responsibilities:

- Develop and execute the national sales strategy for Payments and Credit Card products to achieve business growth, revenue, and profitability targets.

- Drive customer acquisition, credit card sourcing, activations, spends, and payment transaction volumes across multiple sales channels.

- Build, lead, mentor, and manage Regional, Zonal, and Area Sales teams to deliver consistent business performance.

- Expand and strengthen distribution channels including Direct Sales Teams (DST), DSAs, merchant partners, banking alliances, corporate partnerships, and digital acquisition channels.

- Drive merchant acquisition and increase payment acceptance through QR, POS, UPI, and other digital payment solutions.

- Identify new business opportunities, strategic partnerships, and market expansion initiatives to accelerate business growth.

- Monitor sales productivity, conversion ratios, acquisition costs, and overall business performance, implementing corrective actions where required.

- Collaborate with Product, Marketing, Risk, Operations, and Technology teams to improve customer acquisition, onboarding, and customer experience.

- Develop sales incentive programs, review mechanisms, and performance dashboards to improve team effectiveness.

- Analyze market trends, competitor activities, and customer behaviour to identify growth opportunities and strengthen market position.

- Ensure compliance with internal policies, regulatory requirements, and risk guidelines across all sales operations.

- Prepare business MIS, sales forecasts, performance reports, and strategic presentations for senior leadership.

Qualifications & Experience:

- Bachelor's degree in Business Administration, Marketing, Finance, or a related discipline. MBA will be preferred.

- 12+ years of experience in Sales, Business Development, or Distribution within Banking, FinTech, NBFC, Credit Cards, or Payments.

- Minimum 5+ years of experience leading multi-region or national sales teams.

- Proven experience in scaling Credit Card Sales, Payments, Merchant Acquisition, or Consumer Financial Products businesses.

- Strong experience in managing large sales teams and multiple distribution channels across India.

- Excellent leadership, stakeholder management, negotiation, and business development skills.

- Strong understanding of the Credit Cards, Payments, Merchant Acquiring, and Digital Financial Services ecosystem.