National Operations Risk Manager - NBFC

Description:

Hiring for a NBFC.

Base: Mumbai

Role Overview:

We are looking for a seasoned Operational Risk professional to lead and strengthen the organizations risk management framework across business and support functions.

This role will be responsible for identifying, assessing, monitoring, and mitigating operational risks, while enabling business growth through robust governance and control mechanisms.

Key Responsibilities:

- Design and implement a comprehensive Operational Risk Management Framework

Identify and manage risks across:

- Business operations

- Fraud & security

- Information security & data privacy

- Credit & financial risks

- Regulatory & compliance risks

- Drive RCSA (Risk & Control Self-Assessment) and control testing

Establish and maintain:

- Risk registers

- Incident databases

- KRIs (Key Risk Indicators)

- Partner with business, tech, legal, and compliance teams to mitigate risks

- Support leadership in decision-making by providing risk insights

- Build a strong risk culture through training and awareness programs

- Engage with regulators and ensure compliance reporting

Ideal Candidate Profile:

- 9 to 12 years of experience, with 5+ years in Operational Risk (NBFC/Banking)

- Strong exposure to B2C lending products (secured/unsecured)

- Deep understanding of regulatory frameworks and digital risk environment

- Experience in handling technology, fraud, and credit risks

- Strong analytical and stakeholder management skills

Qualification: CA / MBA preferred