National Key Accounts Manager/Senior Key Account Manager - Quick Commerce

National Key Accounts Manager/ Sr. KAM (WFO/WFH)

Company Overview :

High Impact Talent is a leading talent solutions provider specializing in connecting high-growth companies with top-tier professionals. We partner with innovative businesses across the Quick Commerce and D2C sectors, enabling them to scale rapidly and achieve their ambitious goals. Our deep understanding of these dynamic industries allows us to identify and attract candidates who possess the skills and drive to thrive in fast-paced environments.

Role Overview :

As a National Key Accounts Manager/ Sr. KAM, you will be responsible for developing and managing strategic relationships with key accounts within the Quick Commerce and D2C space. You will work closely with internal teams, including sales, marketing, and operations, to ensure client satisfaction and drive revenue growth. This role directly impacts the success of our client partnerships by fostering long-term relationships and maximizing account potential. This position is Work From Office (WFO) for candidates based in Mumbai and Work From Home (WFH) for candidates based in Bangalore/Delhi NCR, with occasional visits to platform offices as required.

Key Responsibilities :

- Develop and execute strategic account plans for key clients in the Quick Commerce and D2C sectors to achieve revenue targets and growth objectives.

- Build and maintain strong, long-lasting relationships with key decision-makers at assigned accounts to ensure client satisfaction and loyalty.

- Identify and pursue new business opportunities within existing accounts to expand our service offerings and increase revenue streams.

- Collaborate with internal teams (sales, marketing, operations) to deliver exceptional service and support to key accounts, ensuring seamless execution and client success.

- Monitor market trends and competitor activities to identify opportunities and threats, and adjust account strategies accordingly to maintain a competitive edge.

- Prepare and present regular account performance reports to internal stakeholders, highlighting key metrics, insights, and recommendations for improvement.

- Negotiate contracts and agreements with key accounts to ensure mutually beneficial terms and conditions.

- Resolve client issues and concerns in a timely and effective manner to maintain positive relationships and prevent churn.

Required Skillset :

- Demonstrated ability to build and maintain strong relationships with key clients, resulting in increased revenue and customer satisfaction.

- Proven track record of successfully managing key accounts in the Quick Commerce or D2C industry, exceeding targets and driving growth.

- Excellent communication, presentation, and negotiation skills, enabling effective interaction with clients and internal stakeholders.

- Strong analytical and problem-solving abilities, allowing for data-driven decision-making and effective issue resolution.

- Ability to work independently and collaboratively in a fast-paced, dynamic environment, adapting to changing priorities and deadlines.

- Bachelor's degree in Business Administration, Marketing, or a related field.

- Adaptable to a hybrid work environment (WFH with occasional travel) for Bangalore/Delhi NCR based candidates, or fully on-site for Mumbai based candidates.