We have requirement with one of the NBFC Company

Kindly find the below mentioned details:

Position: National Head Collection - Tractor & Commercial Vehicle

Education: MBA/ PGDM/ PGDBA

Location: Chennai

Age: Max 45 Years

Purpose of the Role:

To lead nationwide tractor loan collections, safeguarding asset quality and minimizing delinquencies by driving strategic recovery initiatives and a high-performance, customer-centric culture.

Job Role:

- Manpower Planning in line with the approved budget

- Develop and implement a nationwide strategy for tractor loan collections.

- Monitor portfolio performance and take corrective actions to minimize delinquencies and NPAs.

- Set performance targets and ensure high productivity of the collections team.

- Establish a strong performance-driven culture within the collections department.

- Ensure ethical and customer-friendly collection practices.

- Identify, onboard, and manage third-party collection agencies and repossession vendors.

- Work closely with sales, credit, and customer service teams to improve customer repayment behavior.

- Conduct regular team reviews to discuss strategies, share best practices, and address challenges.

- To analyze the delinquency, collection trends and suggest ways to improve in the areas of poor / moderate performance. and ensure proactive risk management.

Responsibilities:

- Ensure strict adherence to RBI guidelines while repossession process.

- Ensuring compliance and hygiene for all settlements and repossession activities

- Cost Optimization - Manage the overall cost of Collections for the division

- Accurate and timely payout process for vendors.

- Coordinate with the legal team for initiating legal actions like OD Notices, Section 9 & Sec 138., arbitration, and litigation for recovery.

- Set up and manage collection processes for different delinquency buckets (early-stage, mid-stage, and late-stage collections).

- Ensure vendor compliance with company policies and legal regulations.

- Evaluate and assess credit and collection risks, proposing strategies to mitigate potential losses

- Monitor delinquency trends and recommend changes to collection strategies accordingly.

Functional & Behavioral Competency Required:

Strategic Leadership: Guiding an organization toward long-term success by setting a vision, making decisions that align with the organization's objectives, and fostering adaptability in a changing environment.

Entrepreneurial Agility: Assist businesses to survive and thrive in a volatile, uncertain, complex, and ambiguous (VUCA) world.

Commitment towards people development: Prioritizing the growth, skills, and well-being of individuals, fostering a culture of learning and development within an organization, and ultimately leading to a more engaged and productive workforce.

Performance Driven Leadership: Focus on achieving results and setting high standards.

Compliance Rigor - Understands the regulatory requirements and ensure 100% compliance with own domain.