National Delivery Head - Education Industry

\We are hiring for the position of National Delivery Head for a premier education industry client in the Aviation industry.

Job Location: Gurugram, Haryana

Education: Graduate/Post Graduate/MBA

Job Description:

The National Delivery Head is a key leadership role responsible for overseeing the delivery and quality of training across all centers nationwide. This position requires a blend of leadership, strategic thinking, and practical management skills to enhance training leadership and operational efficiency. The role demands an excellent track record in training delivery and operations.

The primary responsibilities associated with this role are as follows:

1. Training Strategy:

- Developing and implementing a training strategy aligned with the overall organisational goals.

2. Team Leadership:

- Leading and managing the training team.

- Providing guidance, coaching, and support to ensure the team meets or exceeds targets.

- Ensuring Customer satisfaction and delight

3. Training Performance Analysis:

- Monitoring and analysing training performance data.

- Ensuring more than 90% attendance at all the centers across the country

- Ensuring less than 5% dropout across the centres

- Responsible for putting students in the batches after admission.

- To ensure student development activities regularly at the centers

- To ensure a high level of student satisfaction and development

- Ensuring the timely certification of the students

- Controlling Training slippage and leakage at all levels.

- Implementing timely corrective actions and strategies to achieve high training delivery performance.

4. Day-to-Day Operations:

- Ensuring smooth operation and efficiency across all aspects of the training activities at the center.

- Responsible and involved in selecting and training Trainers and training coordinators across PAN India.

- Regular visits to centers across India

- Faculty Management & Rostering of PAN India

- Ensuring top-notch training infrastructure, including timely availability of assets for students at all centers.

5. Company Policies & Directives:

- Ensuring strict compliance with training processes, policies, and directives.

6. Quality

- Ensuring high-quality delivery of training and meeting students' placement goals.