Description:

About the Job:

We are seeking an experienced Business Analyst to drive product success through meticulous requirement gathering, stakeholder collaboration, and end-to-end product lifecycle support.

This role demands strong analytical skills, proficiency with Agile methodologies, and hands-on experience with tools like JIRA, Figma, and SQL.

Ideal candidates will have a background in SaaS, FinTech, or similar domains, with a passion for delivering impactful, user-centric solutions.

Key Responsibilities:

Requirement Elicitation & Analysis:

- Conduct stakeholder interviews, workshops, and JAD sessions to gather functional and non-functional requirements.

- Perform detailed analysis to understand end-user needs and define clear and comprehensive business requirements.

- Evaluate current systems/processes and propose enhancements.

Product Specification & Documentation:

- Convert requirements into User Stories, Use Cases, and Acceptance Criteria in tools like JIRA, Planner

- Maintain Product Backlogs and contribute to Sprint Planning with the Agile team.

- Create supporting documents such as Process Flows, Wireframes, and Data Flow Diagrams.

Stakeholder Management:

- Collaborate with cross-functional teams including Product Owners, Developers, QA Engineers, and UI/UX Designers.

- Act as the bridge between technical teams and non-technical stakeholders to ensure mutual understanding.

Product Lifecycle Management:

- Support the entire product lifecycle from ideation to post-launch reviews.

- Participate in Product Roadmap discussions and strategic planning.

- Conduct GAP Analysis, Feasibility Studies, and Competitive Benchmarking.

Testing & Quality Assurance:

- Design and execute UAT plans, and support QA teams in developing test cases.

- Validate product releases and ensure alignment with business goals and compliance standards.

Required Skills & Tools:

- Strong knowledge of Agile (Scrum/Kanban) and SDLC methodologies

- Expertise in tools like: JIRA, Confluence, Trello

- Figma, Balsamiq, Lucidchart (for wireframes and workflows)

- SQL (for data analysis and querying)

- Excellent documentation, presentation, and stakeholder communication skills

- Ability to handle multiple projects simultaneously and work in a fast-paced environment

Qualifications:

- Bachelors/Masters degree in Business Administration, Computer Science, Information Technology, or related field

- 5- 8 years of experience in Business Analysis, preferably in a product-based or SaaS environment

- Professional certification is a plus: CBAP, PMI-PBA, CSPO, or Agile BA certifications

Preferred Domain Experience:

- FinTech, HealthTech, EdTech, E-commerce, or SaaS platforms

- Working with B2B/B2C product lines