Key Responsibilities:
Requirement Elicitation & Analysis:
- Conduct stakeholder interviews, workshops, and JAD sessions to gather functional and non-functional requirements.
- Perform detailed analysis to understand end-user needs and define clear and comprehensive business requirements.
- Evaluate current systems/processes and propose enhancements.
- Product Specification & Documentation
- Convert requirements into User Stories, Use Cases, and Acceptance Criteria in tools like JIRA, Planner
- Maintain Product Backlogs and contribute to Sprint Planning with the Agile team.
- Create supporting documents such as Process Flows, Wireframes, and Data Flow Diagrams.
- Stakeholder Management
- Collaborate with cross-functional teams including Product Owners, Developers, QA Engineers, and UI/UX Designers.
- Act as the bridge between technical teams and non-technical stakeholders to ensure mutual understanding.
- Product Lifecycle Management , Support the entire product lifecycle from ideation to post-launch reviews.
- Participate in Product Roadmap discussions and strategic planning.
- Conduct GAP Analysis, Feasibility Studies, and Competitive Benchmarking.
- Testing & Quality Assurance - Design and execute UAT plans, and support QA teams in developing test cases.
- Validate product releases and ensure alignment with business goals and compliance standards.
Required Skills & Tools - Strong knowledge of Agile (Scrum/Kanban) and SDLC methodologies
Expertise in tools like:
- JIRA, Confluence, Trello
- Figma, Balsamiq, Lucidchart (for wireframes and workflows)
- SQL (for data analysis and querying)
- Excellent documentation, presentation, and stakeholder communication skills
- Ability to handle multiple projects simultaneously and work in a fast-paced environment
Qualifications:
- Bachelor's/Master's degree in Business Administration, Computer Science, Information Technology, or related field
- 5-8 years of experience in Business Analysis, preferably in a product-based or SaaS environment
- Professional certification is a plus: CBAP, PMI-PBA, CSPO, or Agile BA certifications
Preferred Domain Experience:
- FinTech, HealthTech, EdTech, E-commerce, or SaaS platforms
- Working with B2B/B2C product lines
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