My Mudra - Senior Sales Manager

Key Responsibilities:

Sales & Business Development:

- Drive sales growth of Home Loans, LAP, and Balance Transfer products across assigned geography

- Achieve monthly and quarterly sales targets through direct sourcing, referrals, DSAs, connectors, and partner networks

- Identify new business opportunities and untapped markets to expand the mortgage portfolio

- Develop and execute sales strategies aligned with company objectives

Channel & Partner Management:

- Build and manage strong relationships with builders, real estate brokers, DSAs, corporate partners, and referral networks

- Onboard and activate new channel partners to enhance sourcing efficiency

- Ensure consistent engagement, productivity tracking, and performance improvement of partners

Team Leadership & Performance Management:

- Lead, mentor, and motivate a team of sales managers and relationship officers

- Monitor daily sales activities, pipeline, conversions, and disbursements

- Conduct regular training, field coaching, and performance reviews

Customer Acquisition & Experience:

- Ensure high-quality customer acquisition with focus on credit quality and compliance

- Guide customers through the loan process from lead generation to disbursement

- Deliver superior customer experience by ensuring timely follow-ups and resolution of issues

Credit & Operations Coordination:

- Work closely with credit, operations, and legal teams to ensure smooth processing and faster TAT

- Ensure adherence to internal policies, RBI guidelines, and compliance standards

- Manage escalations related to approvals, documentation, and disbursements

MIS & Reporting:

- Track sales performance through regular MIS, dashboards, and reports

- Analyze market trends, competitor activity, and portfolio performance

- Provide actionable insights to senior management

Key Skills & Competencies:

- Strong knowledge of mortgage products, credit policies, and lending processes

- Proven ability to drive sales through multi-channel sourcing models

- Excellent negotiation, relationship-building, and communication skills

- Strong leadership and team management capabilities

- Result-oriented mindset with ability to perform under pressure

Qualifications

3-5 years of experience in Mortgage Sales / Home Loans / LAP

Experience working with NBFCs, Banks, or Housing Finance Companies