
- This is a full-time, on-site role for a Team Leader Personal Loan Sales located in Noida.
- This role involves leading a team of loan sales executives to meet sales targets through DSAs and direct sourcing.
- The ideal candidate must have hands-on experience in the loans industry, a strong understanding of credit and documentation, and the ability to drive highperforming sales strategies.
- The Sales Team Leader will also be responsible for coaching the team, maintaining compliance, and achieving monthly business goals.
Key Responsibilities:
Team Leadership & Target Achievement:
- Lead and supervise a team of sales executives across loan products (Personal, Business, Home Loans, etc.
- Set and monitor individual and team sales targets.
- Motivate and guide the team toward consistent achievement of targets and productivity.
Channel & DSA Management:
- Source business through DSA channels, referrals
- Build and maintain strong relationships with DSAs and other sales partners.
- Ensure proper onboarding and training of new DSAs and agents.
Sales Execution & Customer Management:
- Guide the team through the sales process - from lead generation to file login and disbursal.
- Resolve escalations and ensure smooth customer experience throughout the loan lifecycle.
- Support in documentation and KYC collection processes.
Reporting & Coordination:
- Monitor and review daily sales activities, pipeline status, and lead conversions.
- Prepare MIS reports and daily dashboards for internal tracking and review.
- Coordinate with internal teams (Operations, Credit, and Disbursement) for smooth process flow.
- Responsibilities include training and mentoring team members, monitoring performance, handling escalated customer issues, and collaborating with other departments to optimize processes.
- Ability to analyze data and metrics to drive strategic decisions. Knowledge of Financial Products, especially personal loans.
- Minimum 2-4 years in loan sales with strong exposure to DSA models
- Proven experience in products like Personal Loans, Business Loans, or Home Loans
- Strong communication, leadership, and field sales skills
- Basic understanding of credit processes and financial documentation
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