Muthoottu Mini - Recovery Manager - Microfinance

About Us:

Muthoottu Mini Financiers Ltd., one of India's leading NBFCs with decades of trusted service in financial solutions, is expanding its Microfinance Division.

We are looking for a dynamic and result-oriented Recovery Manager to lead and manage recovery and collection activities across the assigned region.

Key Responsibilities:

- Manage recovery operations for microfinance loans and ensure achievement of collection and recovery targets.

- Monitor overdue accounts, identify default cases, and implement effective recovery strategies.

- Coordinate with field officers and branch staff to ensure timely follow-ups and recoveries.

- Handle soft and hard collections while maintaining a customer-centric approach.

- Conduct field visits, meet customers, and resolve repayment issues on-ground.

- Track and analyze delinquency reports, prepare MIS, and share periodic updates with senior management.

- Liaise with legal and collection agencies for escalation and recovery of chronic default accounts.

- Train and motivate recovery/collection teams to enhance performance and compliance.

- Ensure adherence to company policies, regulatory norms, and ethical collection practices.

Desired Candidate Profile:

Experience: 3-8 years in recovery/collections within Microfinance sector.

Qualification: Graduate / Postgraduate in any discipline.

Skills Required:

- Strong leadership and team-handling skills

- Good communication and negotiation ability

- Proficiency in field recovery, portfolio analysis, and MIS reporting

- Familiar with local geography and customer behavior

- Preference: Candidates with experience in the Ernakulam region or nearby districts.

Compensation & Benefits:

- Competitive salary with performance-based incentives.

- Travel allowance and other statutory benefits as per company norms.

- Career growth opportunities in a reputed NBFC