Job Requirements:
- Masters degree in business, Marketing, Management, or a related field
- 1+ years of experience in BPO, CX, or ITES sales
- Strong understanding of Contact Center, Customer Experience, Technical Support, and Back Office operations
- Excellent communication, presentation, and stakeholder management skills
- Knowledge of CRM tools such as Salesforce, HubSpot, or Zoho
- Strong networking and relationship-building capabilities
- Ability to work in a target-driven environment
- As a BPO Sales Manager at Movate, you will be responsible for driving business growth by identifying and converting opportunities within the digital customer experience and technical support landscape. You will act as the bridge between the company's service capabilities and the evolving needs of prospective clients, working closely with internal delivery and presales teams to craft compelling proposals.
- Your day-to-day involves managing the full sales lifecycle, from initial outreach and lead qualification to final contract negotiations, ensuring that our solutions align with the strategic objectives of our partners.
Key Responsibilities:
- Identify and qualify new business opportunities in the BPO and digital CX space to expand the company's market footprint.
- Collaborate with the presales and solutioning teams to design customized proposals that address specific client pain points in technical support and customer experience.
- Manage the end-to-end sales cycle, including lead generation, discovery calls, solution presentations, and contract closures to meet revenue targets.
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