Moshi Moshi - Group Head - Social Media & Client Servicing

- We are seeking an experienced and strategic-minded Group Head of Social Media to lead our client-based social media team.

- This role requires a dynamic individual who can ideate and execute effective social media campaigns giving great results that meet with client's objectives, foster a cohesive team environment, and cultivate strong client relationships.

- The ideal candidate should possess a deep understanding of social media dynamics, a proven track record in team leadership, and exceptional communication skills.

Job Description:

- Ideation and Strategy of Campaigns: Develop innovative and tailored integrated marketing strategies that align with client's objectives, target audiences, and industry trends.

- Lead brainstorming sessions to generate creative campaign ideas, considering various platforms, formats, and engagement techniques.

- Collaborate with the creative team to conceptualize engaging content that resonates with the intended audiences.

Team Management:

- Lead, mentor, and inspire a team of social media account managers and executives.

- Set clear performance expectations, provide regular feedback, and conduct performance evaluations.

- Foster a collaborative and innovative team culture that encourages the sharing of ideas and professional growth

Client Management:.

- Develop and maintain strong relationships with the clients through regular communication, meetings & strategic interaction.

- Clearly understand clients' goals, needs, and expectations and ensure that marketing strategy media strategies align with their business objectives.

- Present campaign proposals, strategies, and other integrated marketing reports to clients in a compelling and informative manner.

- Proactively address client concerns, feedback, and requests to ensure their satisfaction and long-term partnership.

Requirements:.

- Degree in Marketing, Communications, or a related field (Master's degree preferred).

- 5-6 years of proven experience in social media management within a client-based agency or related environment (With minimum 3 years of agency experience).

- Demonstrated success in devising and executing impactful social media strategies for a variety of clients.

- Profound understanding of social media platforms, algorithms, content formats, and best practices.

- Proven track record of generating exceptional results via integrated marketing strategies (online + offline).

- Strong analytical skills to interpret data and insights for continuous campaign optimization.

- Excellent written and verbal communication skills, capable of conveying ideas clearly to both internal teams and clients.