Job Title: Ecommerce Manager.

Location: Thane, Mumbai.

About Mosaic.

- Mosaic Wellness is building a portfolio of digital first, health & wellness brands working toward one mission: To help Indians lead more fulfilling lives surrounded by wellness and grace.

- Man Matters, started in May 2020, is a digital elective health platform for men, helping 2.

- 5M men every year diagnose and solve for their hair, beard, performance, and nutrition concerns by offering personalized treatment plans and access to expert doctors and health coaches.

- Be Bodywise, started in May 2021, is an online womens elective health platform, serving 1.

- 5M women every year by providing personalized solutions and doctor consults across concerns for hair, face, body, PCOS, sleep, and nutrition.

- Little Joys, started in May 2022, is an online health platform for kids, helping 1M parents every year solve for their childs physical, mental, and emotional development by offering age-appropriate solutions for nutrition, immunity, brain health, bone health, personal hygiene, and behavioral development with access to expert doctors and nutritionists.

- All of these brands are sold through our website and on various online marketplaces.

- We are looking for a results-driven E-commerce Manager to oversee and manage the complete P&L of a specific marketplace channel across our brands.

- The ideal candidate will have a strong understanding of Indian e-commerce platforms, consumer behavior, and strategies to drive sales, profitability, and customer satisfaction.

Key Responsibilities: Marketplace Management:

- Negotiate and manage relationships with marketplace account managers for support and partnerships.

- Strategically manage the brand's presence and performance on a marketplace platform.

- Develop and implement strategies to optimize product listings, enhance visibility, and improve discoverability.

- Work with the entire conversion team to ensure compliance with marketplace policies, guidelines, and terms of service.

P&L Ownership:

- Take full ownership of the Profit & Loss for the assigned marketplace channel, ensuring revenue growth and profitability.

- Monitor and optimize operational costs, discounts, promotions, and commissions on a day-to-day basis to maintain healthy margins.

- Conduct sales forecasting and budgeting for the channel, ensuring alignment with overall business goals.

Sales Growth & Marketing Campaigns:.

- Plan and execute sale events on marketplaces while driving revenue and profitability.

- Optimize ad spend and run performance-driven marketing campaigns using tools.

- Analyze customer reviews, feedback, and trends to develop actionable insights for improving sales and customer experience.

Inventory & Operations Management:.

- Collaborate with supply chain and operations teams to ensure proper inventory planning, availability, and fulfillment.

- Mitigate issues like out-of-stock, overselling, or delayed deliveries by maintaining an optimal stock-to-sales ratio.

Data Analysis & Reporting:.

- Track and report key performance metrics, such as Net revenue, conversion rate, ACoS, and RoAS, providing actionable insights to drive growth and profitability.

- Conduct competitor analysis to identify market trends, pricing strategies, and new growth - opportunities.

Collaboration & Teamwork:.

- Work cross-functionally with marketing, operations, finance, and product teams to align marketplace goals with broader business objectives.

Qualifications & Skills: Educational Background:

- Bachelor's degree in Business, Marketing, or a related field; MBA is a plus.

Experience:

- 3-6 years of experience in managing e-commerce operations, preferably for a D2C website or on marketplaces.

Skills:

- Strong analytical and problem-solving skills with proficiency in tools like Excel and marketplace dashboards.

- Excellent communication and negotiation skills to liaise with both internal teams and - external partners.

- Self-motivated and target-driven with the ability to thrive in a fast-paced environment.