Job title: Manager- Fleet Maintenance (Central Operations)

Department: Operations

Sub-department: City Operations

Reporting line: Senior Manager-QHS

About Moove

Moove is on a mission to make the world more productive and successful by redefining access to auto finance and vehicle ownership. Our starting point is a technology-enabled lending model to radically transform the availability of auto finance and vehicles for on-demand mobility marketplaces. By doing so, Moove is creating sustainable jobs for entrepreneurs in the mobility sector.

About the Role

As a Manager - Fleet Maintenance at Moove.io, you will play a pivotal role in ensuring the smooth operation and upkeep of our urban mobility infrastructure. You will be responsible for managing end-to-end fleet maintenance operations across multiple cities, ensuring high vehicle uptime, cost efficiency, and standardized processes. The position will drive centralized control over maintenance, vendor management, and performance tracking. Join us in revolutionizing urban mobility and creating sustainable transportation solutions for the future.

What you'll be doing

Fleet Maintenance Management:

- Oversee preventive (PMS) and corrective maintenance across all cities

- Ensure maximum vehicle uptime and minimal breakdowns

- Ensure quality, compliance, and safety of Moove assets.

- Manage the Insurance process in line with Policy requirements.

- Ensure that all Insurance claims are completed expediently and vehicles brought back to operation in the minimum timeframe.

Cost Control & Optimization:

- Monitor maintenance cost per vehicle and overall spend

- Drive cost reduction initiatives across refurbishment and repairs

Vendor & Partner Management:

- Manage workshops, OEMs, and service vendors

- Negotiate commercials and ensure SLA adherence (TAT, quality)

- Build, Manage, Measure, and Maintain relationships with Suppliers and Repair outlets to ensure that uptime of Fleet is maximised.

Process & SOP Implementation:

- Develop and standardize maintenance SOPs across locations

- Ensure consistent execution and compliance

- Continuous Improvement mindset with respect to processes and systems to create efficiencies and synergies.

Data & Performance Management:

- Track KPIs through dashboards and reports

- Drive data-based decision making and continuous improvement

Inventory & Procurement:

- Manage tyres, batteries, Telematics, and spare parts procurement

- Ensure optimum inventory and cost efficiency

Stakeholder Coordination:

- Work closely with City Ops, Finance, and Supply teams

- Ensure smooth coordination and execution

What you will need for this position

- Minimum 10-15 years of experience in Fleet Operations / Maintenance / Automotive Operations experience preferred.

- An Associates or Technical degree in Motor Mechanics is a must .

- Hands-On Fleet Industry Experience is a must

- Strong experience in multi-city operations handling

- Good understanding of vendor management and cost control

- Strong analytical and problem-solving skills

- Experience in dashboarding and data-driven decision-making

- Ability to manage cross-functional stakeholders

- Proficiency with computers including Microsoft Office; Google Office Suite and web-based applications preferred.

Key Metrics

- Ensuring time bound inspection and reduce downtimes

- Vehicle Uptime (%)

- PMS Adherence (%), Fleet level plan for PMS and adherence

- Maintenance Cost per Vehicle (- ) and Monthly Cost projection vs actual

- Repair Turnaround Time (TAT), Fortnightly report on Cost & TAT

- Refurbishment Cost Reduction (%)

- Vendor SLA Adherence and vendor management

- Breakdown Rate Reduction

- Inventory Efficiency

- Ensuring TAT of insurance claims under defined limits

- Coordination with Insurance for any escalation

- Monthly billing process with formats Submission from vendor to Company Accounts

About the team

Our team is collaborative, positive, curious, and engaged. We think fast, work smart, laugh often, and are looking for like-minded people to join us in our mission to disrupt vehicle ownership and make cities better.

Moove is strongly committed to diversity within its community.

The Company's approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently.

Pre-hiring Notice: Moove relies on the accuracy of the information contained in employment applications, as well as the accuracy of other data presented throughout the hiring process and during employment. Any misrepresentations, falsifications, or material omissions in any information or data provided by an applicant may result in the applicant being excluded from further consideration for employment or if an individual has already been hired, termination of employment.

EEO Statement: Moove is an equal opportunity employer and does not discriminate on the basis of gender, race, sexual orientation, marital status, religion, political affiliation or any other protected characteristic.

Moove's Vision: Moove is a mobility asset finance company and is Uber's preferred fleet partner. Our Vision is to democratise vehicle ownership and empower mobility entrepreneurs worldwide.