Moove Job Description:

Job title: CITY MAINTENANCE MANAGER

Department: Operations

Sub-department: City Operations

Reporting line: City Manager

About Moove:

Moove is on a mission to make the world more productive and successful by redefining access to auto finance and vehicle ownership. Our starting point is a technology-enabled lending model to radically transform the availability of auto finance and vehicles for on-demand mobility marketplaces. By doing so, Moove is creating sustainable jobs for entrepreneurs in the mobility sector.

About the Role:

- As a City Maintenance Manager at Moove.io, you will play a pivotal role in ensuring the smooth operation and upkeep of our urban mobility infrastructure. You will be responsible for overseeing a team of maintenance technicians and coordinating maintenance activities for our fleet of vehicles and charging stations across the city. Your expertise will be vital in developing and implementing maintenance strategies, conducting regular inspections, and managing repairs to ensure our vehicles and charging infrastructure are in top condition. Join us in revolutionizing urban mobility and creating sustainable transportation solutions for the future.

What youll be doing:

- Coordinate, schedule, and audit vehicle service, maintenance & repair, handling escalations and managing conflict resolutions with our customers

- Build, Manage, Measure, and Maintain relationships with Suppliers and Repair outlets to ensure that uptime of Fleet is maximized.

- Prioritize and assign work to meet customers needs.

- Ensure quality, compliance, and safety of Moove assets.

- Manage the Insurance process in line with Policy requirements.

- Ensure that all Insurance claims are completed expediently and vehicles brought back to operation in the minimum timeframe.

- Manage the +Authorizations of maintenance to ensure that appropriate work is being done on the fleet at the optimized costs.

- Continuous Improvement mindset with respect to processes and systems to create efficiencies and synergies.

- Ad Hoc investigations and solutions as required from time to time.

- Track expenses and oversee the budget for maintenance.

- Conduct regular inspections of the facilities to detect and resolve problems.

- Plan and manage all repair and installation activities.

- Oversee equipment stock and place orders for new supplies when necessary.

- Document and prepare daily progress reports and maintenance logs.

- Critically evaluate the tracking solutions in place to monitor the driving habits of our DPs and, where necessary, provide retraining.

What you will need for this position:

- Minimum 8 years of fleet maintenance management experience preferred.

- An Associates or Technical degree in Motor Mechanics is a must .

- Hands-On Fleet Industry Experience is a must

- Strong customer service and organizational skills required

- Valid drivers license preferred.

- Candidates will be subject to analytical test prior to interviews

- Proficiency with computers including Microsoft Office; Google Office Suite and web-based applications preferred.

Key Metrics:

- Ensuring time bound inspection and reduce downtimes

- Ensuring TAT of insurance claims under defined limits

- Ensuring PMS plan vs Actual with max X% deviation

- Monthly Cost projection vs actual

- Fortnightly report on Cost & TAT

- Onboarding vendors

- Vendor management

- Fleet level plan for PMS and adherence

- Team handling

- Coordination with Insurance for any escalation

- Monthly billing process with formats Submission from vendor to Company Accounts

About the team:

Our team is collaborative, positive, curious, and engaged. We think fast, work smart, laugh often, and are looking for like-minded people to join us in our mission to disrupt vehicle ownership and make cities better.

Moove is strongly committed to diversity within its community.

The Companys approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently.

Pre-hiring Notice: Moove relies on the accuracy of the information contained in

employment applications, as well as the accuracy of other data presented throughout the hiring process and during employment. Any misrepresentations, falsifications, or material omissions in any information or data provided by an applicant may result in the applicant being excluded from further consideration for employment or if an individual has already been hired, termination of employment.

EEO Statement: Moove is an equal opportunity employer and does not discriminate on the basis of gender, race, sexual orientation, marital status, religion, political affiliation or any other protected characteristic.

Mooves Vision: Moove is a mobility asset finance company and is Uber's preferred fleet partner. Our Vision is to democratize vehicle ownership and empower mobility entrepreneurs worldwide.