National Warehousing Lead

Role Context & Purpose:

- The National Warehousing Lead is a critical leadership role within Mondelez India's Supply Chain organization, responsible for defining, governing, and continuously improving the end-to-end warehousing strategy across the country. This role owns the performance, cost, compliance, and scalability of the national warehouse network comprising CFAs, 3PL-managed warehouses, and strategic distribution hubs supporting General Trade, Modern Trade, and emerging channels.

- Reporting to the Logistics Operations Lead, the role acts as the single-point owner for warehouse network governance, ensuring alignment with Mondelez's service, cost, safety, and quality objectives while enabling future growth, digitalization, and operational excellence.

Why This Role at Mondelez?

- This role offers a unique opportunity to lead warehousing transformation at scale for some of the world's most iconic brands, including Cadbury, Oreo, Tang, Bournvita, Biscoff & many more.

- The National Warehousing Lead will play a pivotal role in shaping the future-ready logistics backbone of Mondelez India, combining strategic impact with operational depth and national exposure.

Key Responsibilities:

1. Warehousing Strategy & Network Design:

- Define and periodically refresh the national warehousing strategy aligned with business growth, channel mix, and cost-to-serve objectives

- Lead warehouse network design including location strategy, capacity planning, consolidation, and expansion decisions

- Drive standardization of warehouse layouts, material flows, storage norms, and operating models across regions

- Evaluate make-vs-buy decisions for CFAs and 3PLs and recommend optimal operating models

2. Operational Excellence & Service Delivery:

- Govern end-to-end warehouse performance across the network

- Drive service excellence by ensuring high dispatch adherence, order accuracy, and inventory reliability

- Embed IL6S / continuous improvement methodologies to improve productivity, reduce losses, and eliminate waste

- Act as escalation owner for systemic warehousing issues impacting service or customer experience

3. Cost Management & Productivity:

- Support in warehousing cost budgets and drive continuous reduction in cost per case

- Establish productivity benchmarks and monitor manpower, space, and equipment utilization

- Lead cost optimization initiatives through mechanization, automation, layout redesign, and process improvements

- Partner with Finance to ensure robust cost governance, forecasting, and savings tracking

4. Partner & Contract Management:

- Lead sourcing, contracting, and performance governance of CFAs and 3PL partners

- Drive commercial negotiations, renewals, and SLA adherence

- Establish structured governance mechanisms including performance reviews, scorecards, and corrective action plans

- Build strong, performance-driven partnerships while enforcing Mondelez standards

5. Compliance, Quality & Risk Management:

- Ensure full compliance with Mondelez global warehousing standards, food safety, and quality requirements

- Own audit readiness across internal, external, and statutory audits

- Drive EHS, loss prevention, and risk mitigation agenda across the warehouse network

- Ensure robust inventory controls, loss prevention, and stock integrity processes

6. Digital & Capability Transformation:

- Partner with CS&L Digital and IT teams to deploy, stabilize, and enhance WMS and digital visibility tools

- Drive adoption of data-driven performance management and analytics

- Lead capability building for internal teams and external partners through training, SOPs, and playbooks

- Act as a change leader to embed new ways of working across the network

Key KPIs & Performance Measures:

- Warehousing cost per case and total logistics cost

- Order accuracy, Inventory accuracy, Cold Chain Compliance

- Productivity metrics (cases per man-hour, space utilization, Etc)

- Audit scores, compliance adherence, and safety metrics

- Partner performance and SLA compliance.

- Own Rough Cut Capacity Planning and execute flexible hiring/Dehiring of external warehouse in line with the same.

- Seamless warehouse transitions with Best in class design, cost and efficiency parameters.

Experience & Qualifications:

- 12-18 years of progressive experience in warehousing and logistics operations within large FMCG / consumer goods organizations

- Proven experience managing large, pan-India warehouse networks

- Strong exposure to CFA and 3PL operating models

- Demonstrated success in cost optimization, network design, and operational excellence initiatives

- Experience operating in complex, matrixed organizations with senior stakeholder engagement

- Bachelor's/Master's degree in Engineering, Supply Chain, or Operations; MBA or equivalent preferred. Good Knowledge of SAP with respect to warehousing operation.