Description: ModMed is hiring a driven Senior Manager, People Experience to join our positive, passionate, and high-performing People team focused on building an engaging, inclusive, and employee-first workplace culture that drives performance and growth.
This is an exciting opportunity to shape the employee journey and enhance organizational impact within a fast-paced Healthcare IT company that is truly Modernizing Medicine!
Job Description:
Optimize the Workplace & Mitigate Risk:
- Lead strategic facilities management for the Hyderabad office, including space planning, renovations, branding, leasing, safety, and security ensuring compliance with global standards and local regulatory requirements.
- Serve as a liaison with real estate partners and vendors, supporting long-term growth planning, office expansion initiatives, and leasing discussions.
- Oversee day-to-day workplace operations (catering, reception, visitor management, security, staff transportation, and shipping/mail services) through in-house staff and managed service providers.
- Drive robust business continuity planning and execution in India, ensuring operational resilience while prioritizing employee care, wellness, and clear communication during disruptive events.
- Manage ModMed Indias corporate travel program, ensuring safety, efficiency, and alignment with global policies.
Create Employee Delight & Foster Connection:
- Imagine, design, and own programs and initiatives that strengthen ModMeds culture in India.
- Deliver high-impact employee experiences from daily touchpoints to an annual calendar of cultural, social, and wellness events that foster connection, belonging, and alignment with ModMeds values.
- Oversee local pre-boarding, assimilation, and new hire experiences in partnership with global People Experience teams.
- Localize and bring to life global culture, engagement, well-being, and belonging programs, ensuring strong relevance and impact in India.
Enable Global Collaboration & Alignment:
- Collaborate with the global People Experience team to align Indias initiatives with global values, branding, and culture.
- Share best practices, feedback, and local insights to shape global programs and adapt them to diverse cultures and workstyles.
- Partner with HR Operations, Finance, IT, and other functions to deliver a consistent and positive employee experience.
- Act as a cultural advisor to ModMed India leadership, helping shape decisions that impact employee experience and workplace operations.
Deliver Operational Excellence:
- Maintain high service standards across facilities and workplace operations, ensuring the environment consistently reflects ModMeds brand and culture of excellence.
- Manage vendor and supplier relationships to ensure service quality, timely delivery, and strong value.
- Oversee facilities and People Experience budgets in India, ensuring efficient resource allocation, meaningful employee impact, and cost control through monitoring and variance analysis.
- Use data, employee feedback, and key metrics to evaluate operations, driving continuous improvement and measurable impact.
Lead & Develop Team:
- Lead and grow the India Facilities & People Experience team, fostering accountability, collaboration, and a strong service mindset.
- Establish team goals, provide coaching and feedback, and create development opportunities to build skills, engagement, and high performance.
ModMed Benefits Highlight: At ModMed, we believe its important to offer a competitive benefits package designed to meet the diverse needs of our growing workforce.
Eligible Modernizers can enroll in a wide range of benefits: