MK Group - Assistant General Manager - Sales - Adissia Developers
Posted 1 week ago
Posted 1 week ago
Job Description:
Any Degree with Excellent communication is required
Should have experience into Real Estate sales, who handles Residential projects
Should be ready to relocate to Coimbatore / Chennai
Job Title: Assistant General Manager Reporting Manager: AGM / VP - Sales
Company: Adissia Developers Private Limited
Department: Sales
ROLES AND RESPONSIBILITIES:
Planning and Execution:
1. Strategic Planning:
- Develop and implement strategic sales plans to achieve company objectives and sales targets.
- Analyze market trends, competitor activities, and customer preferences to inform sales strategies.
- Identify and explore new market opportunities and potential clients.
2. Goal Setting and Monitoring:
- Set clear goals, objectives, and KPIs for the sales team.
- Establish incentive slabs for the Customer Relationship Management and Sales teams.
- Calculate, derive, and publish monthly, quarterly, half-yearly, and annual targets for all team members, and create an incentive plan, for those achieving the set targets.
- Lead, mentor, and inspire the entire sales team, including Assistant Sales Managers, Sales Executives, and support staff
3. Sales Process Management:
- Oversee the entire sales process from lead generation to closing deals.
- Ensure accurate and timely reporting of sales activities and results.
- Develop strategies to enhance client satisfaction and loyalty, leading to repeat business and referrals.
- Oversee the optimization of sales processes and workflows to increase efficiency and productivity.
- Allocate resources effectively to ensure the sales team has the tools and support needed to achieve their targets.
4. Reporting and Analysis:
- Prepare and submit reports on lead generation and conversion based on digital marketing campaigns and outdoor marketing activities.
- Implement new software tools to streamline existing processes.
- Maintain a master database of leads generated through various sources, analyze these leads to identify prospective customers, and provide inputs to the Marketing and Digital Marketing teams.
5. Sales Training and Support:
- Provide ongoing coaching, mentorship, and performance feedback to team members.
- Conduct performance reviews and implement improvement plans to ensure all team members meet or exceed their targets. Implement sales training for new projects, including project portfolios and lifecycle.
- Close sales call in coordination with the Sales Team.
- Define and lead regular forums for sales to ensure preparedness and gather feedback for improvements.
6. Market and Customer Insight:
- Identify critical success factors leading to closed deals and factors contributing to rejections.
- Monitor market trends and changes in customer demands.
- Develop strategies to meet customer needs.
- Assist in generating strategic marketing plans and campaigns.
- Initiate, nurture, and grow customer relationships.
- Collaborate with other project teams to identify potential roadblocks.
- Utilize various sales task management tools.
Professional Development:
1. Self-Improvement:
- Monitor and review the Individual Development Plan and identify relevant training to upgrade knowledge and skills.
- Contribute to personal professional development.
- Attend conferences and other ongoing learning programs.
- Obtain certification in customer relations and sales strategies.
2. Professional Development for Team:
- Implement professional development programs to enhance the skills and capabilities of the sales team.
Documentation:
1. Financial and Sales Reporting:
- Market Analysis Reports: Detailed reports on market trends, competitor activities, and customer preferences.
- Sales Strategy Documents: Written strategic sales plans and approaches to achieve company objectives and sales targets.
- Opportunity Analysis: Documentation identifying new market opportunities and potential clients.
- Goal and KPI Documentation: Clear documentation of goals, objectives, and key performance indicators (KPIs) for the sales team.
- Incentive Plans: Records of established incentive slabs and detailed incentive plans for CRM and sales teams.
- Target Reports: Monthly, quarterly, half-yearly, and annual target reports for team members, including performance tracking against these targets.
- Sales Activity Reports: Detailed records of sales activities and results.
- Client Satisfaction Surveys: Feedback forms and surveys to assess client satisfaction and loyalty.
- Process Optimization Documentation: Reports on sales process improvements and workflow optimization strategies.
- Lead Generation Reports: Comprehensive reports on leads generated from digital marketing campaigns and outdoor marketing activities.
- Conversion Analysis: Analysis reports on lead conversion rates.
- Master Lead Database: A centralized database of all leads generated, including their sources and analysis to identify prospective customers.
- Software Implementation Reports: Documentation of new software tools implemented to streamline sales processes.
- Critical Success Factor Reports: Analysis of factors leading to closed deals and reasons for rejections.
- Market Trend Reports: Ongoing monitoring and reports on market trends and changes in customer demands.
- Customer Needs Analysis: Documentation of strategies developed to meet customer needs.
- Marketing Campaign Reports: Records of strategic marketing plans and campaign outcomes.
- Customer Relationship Management Logs: Detailed logs of customer interactions, relationship building activities, and outcomes.
- Collaborative Project Reports: Documentation of collaboration efforts with other project teams to identify and resolve potential roadblocks.
- Track target vs. stocks.
- Record leads vs. conversion rates.
Behavior and Safety:
1. Work Environment:
- Establish a safe, purposeful, and stimulating environment for colleagues.
- Maintain good relationships with staff.
- Act as a positive role model and demonstrate the required traits and attitudes.
- Promote and safeguard the welfare of children within the company, raising any concerns following company protocols/procedures.
Teamwork and Collaboration:
1. Team Participation:
- Participate in department or other meetings and provide constructive inputs for improvement.
- Work as a team member and identify opportunities for collaboration and sharing effective practices.
- Ensure that colleagues working with you are appropriately involved in supporting learning and understand their expected roles.
KEY WORKING RELATIONSHIPS:
INTERNAL: EXTERNAL:
- Managing Director
- Accounts Department
- HR Department
- Marketing Team
- Digital Marketing Team
- Sales Team
- Procurement Team
- Engineering Team(Civil)
- Execution Team
- Other Department HOD - Customers
- Software distributors
QUALIFICATION/EXPERIENCE:
ESSENTIAL: DESIRABLE:
Qualification:
- Post Graduate degree from any recognized university
Experience:
- 10-12 Years of relevant fields Postgraduate degree from recognized university
COMPETENCIES:
Functional Competencies:
- Strategic Planning and Execution
- Sales Leadership
- Customer Relationship Management (CRM)
- Financial Acumen
- Market and Competitive Analysis
- Negotiation and Closing
- Communication and Presentation
- Project Management
- Innovation and Technology Integration
- Team Development and Training
- Ethical and Legal Compliance
Behavioral Competencies:
- Excellent written and oral communication
- Interpersonal skills
- Leadership, collaboration and team management skills
- Caring and Inclusiveness
- Flexibility and Adaptability
- Conflict resolutions skills
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