Description:
Location: Hyderabad, India.

Job Type: Full-time.

Experience Level: Senior (5+ years).

Role Overview:

Working under the leadership of the clients Senior Security Manager, the GSOC Team Manager, will oversee a dynamic team of analysts providing 24/7 threat monitoring, emergency messaging and geopolitical risk assessments.

This leadership role requires the management and leadership of a diverse team, ensuring high-quality intelligence production, incident management, and travel security solutions.

Key Responsibilities:

- Lead and manage the 24/7 Threat Monitoring Team, ensuring seamless operations across all shifts.

Ensures current processes are followed correctly and facilitate coordination across shifts.

- Oversee and coordinate the incident management process, ensuring rapid responses to emerging risks.

- Ensure the effective communication of security measures to clients and staff, particularly in terms of travel risk management.

- Foster a high-performance environment for the team, encouraging professional development and adherence to companys risk mitigation standards.

- Provide strategic direction for the teams efforts in global threat monitoring and reporting.

- Review GSOC outputs and products to ensure a consistently high-quality standard.

- Develop and implement GSOC process improvements to respond to changing demands, including identifying opportunities to automate / streamline existing GSOC tasks.

- Develop and maintain strong relationships with internal clients and business partners to effectively support their needs.

- Assist with the identification, acquisition and development of new products and services.

Qualifications & Skills:

- Experience: 5+ years of experience in GSOC operations (whether as an analyst / operator or manager), threat intelligence, risk analysis, or related leadership roles.

- Experience in fields like executive protection, intelligence, operations, crisis management, corporate security, or emergency response is strongly preferred.

- Good command of physical security principles and practices is essential.

- Strong leadership and team management skills, especially within a security environment, are required.

- Additionally, a demonstrated ability to effectively handle and lead during security incidents and crises is crucial.

- Education: Masters degree or bachelors degree with equivalent experience in political science, economics, international relations, political economy, or related fields.

- Communication Skills: Exceptional written and verbal communication abilities are required to effectively engage with a wide range of stakeholders, including clients, employees, and law enforcement agencies.

- Technological Proficiency: Strong proficiency in Microsoft Office Suite, especially Microsoft Teams and SharePoint.

- Knowledge of PowerBI, Tableau, or Decision Trees is an advantage.

- Experience with OSINT tools is desirable.

- Leadership Expertise: Proven capability to lead, motivate, and guide teams while making strategic decisions that drive operational efficiency and ensure smooth security operations.

- Personnel Management: Responsibility to manage team efficiently as well as regulate their day to day functioning.

- Travel Security: Ability to create travel briefs and support in crisis during travel.

- Emergency Support: Ability to support company and employees in any high crisis and emergency situations 24/7.

- Dynamic Work Environment: Ability to thrive in a highly dynamic, flexible environment with shifting priorities.

- Multi-tasking: Ability to multi-task effectively, meeting multiple deadlines under pressure.

- Certifications: Relevant certifications (e.g., Certified Intelligence Analyst,) are a plus.