Minfy Technologies - Head - Site Reliability Engineering

Job Summary

Key Responsibilities

- Define and drive the vision, strategy, and execution of SRE initiatives aligned with company goals.

- Own the uptime, latency, performance, and monitoring of all infrastructure and services.

- Partner with development, QA, and product teams to embed reliability practices early in the software development lifecycle (shift-left).

- Build and enforce SLAs, SLOs, and SLIs across all services, ensuring continuous improvement.

- Lead incident management processes and postmortems with a focus on blameless culture and systemic improvement.

- Design and maintain CI/CD pipelines and infrastructure as code (IaC) practices.

- Identify and eliminate toil by promoting automation, self-healing systems, and tooling.

- Drive capacity planning, cost optimization, and service scalability in cloud or hybrid environments.

- Ensure compliance with security, privacy, and regulatory standards related to infrastructure.

Qualifications

- Deep knowledge of cloud platforms (AWS, GCP, or Azure), container orchestration (Kubernetes), and modern DevOps practices.

- Proficient in monitoring tools (e.g., Prometheus, Grafana, Datadog), incident response systems, and observability platforms.

- Strong programming/scripting knowledge (e.g., Python, Go, Bash, or similar).

- Demonstrated success building high-availability systems at scale.

- Exceptional leadership, communication, and stakeholder management skills.

Preferred Qualifications

- Certifications in cloud architecture or site reliability engineering (e.g., Google SRE, AWS DevOps).

- Exposure to zero-trust security, FinOps, or regulated environments (e.g., healthcare, finance).