MicroGenesis Techsoft - Customer Success Manager

- We are seeking a dynamic and talented business development professional to drive the sales and marketing efforts for our portfolio of Marketplace applications.

- The ideal candidate will have a proven track record in both direct and channel sales, with a strong background in marketing strategies to effectively promote cloud-based solutions.

- They will collaborate with the marketing team to develop compelling marketing campaigns, messaging, and collateral to promote our marketplace applications across various channels.

- Essential to success in this role is a keen ability to identify prospects proactively and consistently, developing contacts and generating qualified opportunities across all geographies.

Responsibilities:

- Develop and execute strategies to drive adoption and revenue growth for marketplace applications.

- Build and maintain strong relationships to grow the partner ecosystem, attract new customers.

- Establish and maintain positive relationships with clients to understand their needs and goals.

- Conduct market and prospect research to identify potential customers and key decision-makers.

- Identify target customer opportunities, leveraging both direct sales and through channel partners.

- Identify opportunities for upselling or cross-selling additional marketplace apps or services.

- Maintain regular communication to stay updated on customer/ partner needs and initiatives.

- Stay updated on the latest features, updates, and industry trends related to the marketplace application.

- Maintain regular contact with prospects through email, follow-up calls, and social media interactions.

- Collaborate with partners to create joint business plans and define strategies for achieving them.