Metro Global Solution Center - Analyst - Article Master Data Management

Description:

Metro Global Solution Center (MGSC) is internal solution partner for METRO, a 31 Billion international wholesaler with operations in more than 30 countries.

- The store network comprises a total of 623 stores in 21 countries, of which 522 offer out-of-store delivery (OOS), and 94 dedicated depots.

- In 12 countries, METRO runs only the delivery business by its delivery companies (Food Service Distribution, FSD).

- HoReCa and Traders are core customer groups of METRO.

- The HoReCa section includes hotels, restaurants, catering companies as well as bars, cafés and canteen operators.

- The Traders section includes small grocery stores and kiosks.

- The majority of all customer groups are small and medium-sized enterprises as well as sole traders.

- METRO helps them manage their business challenges more effectively.

- MGSC, location wise is present in Pune (India), D- sseldorf (Germany) and Szczecin (Poland).

- We provide HR, Finance, IT & Business operations support to 31 countries, speak 24+ languages and process over 18,000 transactions a day.

- We are setting tomorrows standards for customer focus, digital solutions, and sustainable business models.

- For over 10 years, we have been providing services and solutions from our two locations in Pune and Szczecin.

- This has allowed us to gain extensive experience in how we can best serve our internal customers with high quality and passion.

- We believe that we can add value, drive efficiency, and satisfy our customers.

Job Description:

- Ability to mentor and guide junior team members, fostering knowledge-sharing and skill development in Article Master Data processes.

- Experience in managing data requests, SLA adherence, and handling escalations effectively.

- Strong problem-solving skills to analyze data discrepancies, troubleshoot issues, and drive process improvements.

- Capability to coordinate with global teams and stakeholders to ensure consistency in Article Master Data operations.

- Commitment to continuous improvement and adaptation to evolving business and market requirements.

- Hands-on experience with SAP MDG, SAP S/4HANA, or Oracle ERP for managing Article Master Data.

- Expertise in data validation, cleansing, and enrichment techniques to maintain data integrity.

- Understanding of classification structures, attributes, pricing, and specifications in Article Master Data.

- Familiarity with workflow management systems and ticketing tools for handling Article Master Data requests and changes.

- Expertise in Article Master Data governance, ensuring alignment with business and compliance standards.

- Strong understanding of product hierarchies, attributes, and dependencies in Article Master Data.

- Ability to interpret business requirements and ensure data consistency across systems.

- Experience in maintaining article descriptions, classifications, and lifecycle status updates.

- Strong analytical and problem-solving abilities to enhance efficiency in Article Master Data operations.

Qualifications:

- Bachelors or masters degree in commerce, Business Administration, Supply Chain or a related field.

- Certification in SAP MDG is an added advantage (not mandatory).

- SAP Functional certification (End User level) is preferred (not mandatory).

Additional Information:

- 4 to 6 years of experience in Article Master Data Management within a data operations environment.

- Hands-on experience in end-to-end Article Master Data lifecycle management, including creation, modification, validation, and maintenance.

- Proficiency in working with SAP MDG, SAP S/4HANA, or Oracle ERP systems for Article Master Data management.

- Strong expertise in ensuring data accuracy, consistency, and completeness in Article Master Data records.

- Experience collaborating with cross-functional teams such as Merchandising, Supply Chain, Pricing, and IT to align Article Master Data processes with business needs.

- Adherence to Standard Operating Procedures (SOPs) to maintain compliance with company policies and regulatory standards.

- Proven ability to conduct root cause analysis for data quality issues and implement corrective actions.

Behavioral Competencies:

- Integrity and Trust Demonstrates honesty and ethical behavior in all actions.

- Customer Focus Understands business needs and ensures high-quality data delivery.

- Adaptability Ability to adjust to changing priorities and business requirements.

- Continuous Improvement Commitment to learning, process optimization, and efficiency enhancement.

- Strong Interpersonal Skills Ability to collaborate effectively within a team and across functions.

- Exceptional Attention to Detail Ensures Article Master Data accuracy, completeness, and compliance.

- Excellent Communication Skills Strong verbal and written communication for stakeholder engagement.