Meragi - Head - Venue Partnerships

Head of Venue Partnerships:

Department: Destination Weddings

Level: Head/Senior Leader

Role Overview:

Lead Meragi's venue partnership strategy across destination weddings locations. Build and scale partnerships with premium hotels, resorts, and venues Pan-India and internationally. Own the customer consultation journey, team leadership, and P&L for the venues business.

Key Responsibilities:

- Own Venue Partnerships (Pan-India & International)

- Identify, onboard, and manage premium hotel/resort/venue partnerships across India and internationally

- Develop partnership frameworks, commercial terms, and SLAs

- Build tiered portfolio (luxury, mid-premium, boutique categories)

- Manage contract negotiations and performance reviews

- Own Venue Consultation Journey

- Define and optimize end-to-end customer venue consultation experience

- Manage content quality, discovery workflows, and booking processes

- Monitor NPS/CSAT and implement improvements

- Ensure seamless coordination between customer acquisition and venue partners

- Lead & Build Teams

- Build and mentor Venue Consultants and Venue Partnership Managers

- Establish KPIs, training frameworks, and performance management

- Scale from 3-5 to 10-15+ team members

- Foster accountability and continuous improvement culture

- Own P&L & Customer Experience

- Drive revenue targets (commissions, subscriptions, co-marketing)

- Manage costs, profitability, and margins

- Analyze unit economics (CAC, LTV, retention)

- Own customer experience metrics and satisfaction

Required Qualifications:

Education:

- Bachelor's degree (B.Tech, BBA, Hotel Management preferred)

- MBA from Tier 1/2 institution preferred

- 6+ years post-UG experience OR 3+ years post-MBA experience

Experience:

- Team leadership (minimum 2-3 direct reports)

- B2B partnership management at scale (good to have)

- Offline partnerships with venues/hotels (Good to Have)

- P&L ownership or budget management

Core Competencies:

- Strategic thinking with strong execution bias

- P&L mindset and data-driven decision making

- Relationship building and negotiation skills

- Customer-centric approach

- Ability to thrive in fast-paced, high-growth environments

- Excellent communication and influence skills

What We're Looking For:

A versatile operator who can balance vendor strategy with customer obsession, build business from scratch, think both strategically and tactically, and lead through influence.

Key Metrics:

- Monthly/quarterly venue partnership revenue

- Number of active partnerships and quality ratings

- Customer NPS, CSAT, conversion rate, repeat booking rate

- Team hiring and engagement milestones

- P&L margin, CAC, and operational efficiency