
About the Role:
The MDM Steward is responsible for leading master data management activities across defined domains, processes, regions, or business units. The role acts as a key link between business stakeholders, data governance teams, technology teams, and MDM operations.
The MDM Lead will drive data quality improvements, standardization, process optimization, and successful execution of MDM initiatives while providing guidance to analysts and data stewards.
Key Responsibilities:
MDM Strategy & Execution:
- Lead implementation of MDM processes and standards across assigned data domains.
- Translate business requirements into effective master data processes and solutions.
- Drive standardization and harmonization of master data across business units and regions.
- Define and manage MDM improvement roadmaps for assigned domains.
- Support the implementation and continuous improvement of MDM operating models.
Data Governance & Quality:
- Drive adherence to master data governance policies, standards, and controls.
- Establish and monitor data quality rules, KPIs, thresholds, and remediation plans.
- Lead root-cause analysis for complex and recurring data quality issues.
- Collaborate with Data Owners and Data Stewards to establish ownership and accountability.
- Ensure master data processes comply with internal controls and regulatory requirements.
Process Optimization:
- Identify opportunities to simplify, standardize, and automate MDM processes.
- Lead process improvement initiatives and business requirements gathering.
- Evaluate opportunities for reducing manual intervention and improving data quality.
- Support implementation of workflow, validation, and automation solutions.
Projects & Technology:
- Lead MDM-related workstreams within ERP, digital transformation, data migration, and system implementation projects.
- Work closely with IT and MDM technology teams on solution design and implementation.
- Support MDM platform enhancements, upgrades, and integrations.
- Coordinate data migration, cleansing, harmonization, and validation activities.
Stakeholder Management:
- Act as the primary MDM contact for assigned business functions or domains.
- Work closely with senior business stakeholders, Data Owners, IT, and process teams.
- Facilitate workshops to identify business requirements and resolve data-related challenges.
- Communicate data quality performance, risks, issues, and improvement opportunities.
- Coach and guide MDM Analysts and Data Stewards.
What You Will Do:
- Own MDM activities for assigned data domains or business processes.
- Define and execute data quality improvement plans.
- Lead master data cleansing, harmonization, and enrichment initiatives.
- Define business requirements for MDM solutions and enhancements.
- Lead data migration and transformation activities.
- Develop and monitor MDM KPIs and dashboards.
- Identify and resolve complex data quality and process issues.
- Drive standardization across regions and business units.
- Coordinate with IT, business, and governance teams to deliver MDM initiatives.
- Mentor analysts and support development of MDM capabilities.
- Identify opportunities for automation and continuous improvement.
What You Need to Be Successful:
- 6 - 10 years of experience in MDM, Data Management, Data Governance, Business Process Management, or related areas.
- Strong understanding of master data domains such as Customer, Supplier, Material/Product, Finance, or Employee.
- Experience with data governance, data quality, data stewardship, and data lifecycle management.
- Experience working with ERP/MDM platforms such as SAP MDG, Informatica MDM, Reltio, Oracle, or equivalent.
- Strong analytical and problem-solving capabilities.
- Experience leading cross-functional projects or workstreams.
- Strong stakeholder management and communication skills.
- Ability to translate business requirements into data/process solutions.
- Good understanding of data integration, data migration, and data quality concepts.
Bonus Points:
- Experience with SQL, Power BI, Tableau, or data quality tools.
- Experience with MDM implementation or platform transformation.
- Knowledge of DAMA/Data Management principles.
- Experience in global organizations and shared-service environments.
- Experience with Agile project delivery.
- Experience in ERP transformation programs such as SAP S/4HANA.
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