Maxivision Eye Hospitals - Executive Assistant To Center Head - Strategy & Operations
Position Overview:
We are seeking a high-impact Executive Assistant to the Center Head / Senior Leadership to act as a strategic partner in driving hospital operations, performance management, cross-functional coordination, and leadership execution. This role goes beyond routine administrative support and requires strong business acumen, stakeholder management, analytical capability, and exposure to hospital operations.
Key Responsibilities:
- Track strategic initiatives, business priorities, and leadership action items, ensuring timely execution.
- Support leadership in annual planning, operational reviews, and performance governance.
- Assist in preparing business presentations, performance trackers, operational dashboards, and leadership MIS.
Business Operations & Performance Tracking:
- Support process improvement initiatives, SOP compliance tracking, audit coordination, and quality governance.
- Assist in driving operational excellence initiatives across departments.
Cross-Functional & Stakeholder Coordination:
- Follow up on departmental deliverables, budgets, compliance requirements, and operational escalations.
- Support leadership during external audits, compliance inspections, and regulatory reporting cycles.
Communication, Reporting & Executive Governance:
- Maintain confidential leadership documentation, hospital performance dashboards, and governance trackers.
- Assist in managing patient escalation governance, service recovery frameworks, and internal review processes.
Hospital Operations Exposure:
- Support leadership in capacity planning, scheduling alignment, and operational optimization.
- Ensure hospital SOP adherence and compliance documentation readiness.
Qualifications:
Experience:
1- 7 years of experience in:
- Executive Assistant to CXO / Business Head
- Business Operations / Strategy Support
- Hospital Operations / Healthcare Administration
- Prior experience in healthcare, hospitals, clinics, or multi-location service businesses is a strong advantage.
Key Skills & Competencies:
- Strong business communication and stakeholder management skills
- Ability to create MIS, dashboards, leadership reports & presentations
- Strong follow-through, execution tracking & governance discipline
- High confidentiality, maturity, and professional judgment
- Proficiency in MS Excel, PowerPoint, Word, and reporting tools
- Ability to operate in a fast-paced, performance-driven healthcare environment
- Language Skills: English is mandatory; Tamil preferred
Working Conditions:
- Full-time on-site role Chennai
- Exposure to strategic hospital leadership and business decision-making
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