Masters' Union - Head - Onboarding

Head - Onboarding

About Masters' Union:

Masters' Union is a new-age business school transforming how business and technology are taught, learned, and lived. We go beyond traditional classrooms - blending rigorous academics with real-world business immersion to create leaders who operate like entrepreneurs from day one.

Our programs are taught by CXOs and business leaders, with guest sessions by icons such as Ghazal Alagh (Mamaearth), Tanmay Bhat (Content Creator), Ashneer Grover (BharatPe), Peyush Bansal (Lenskart), Nikhil Kamath (Zerodha), and Kiren Rijiju (Member of Parliament, Former Cabinet Minister).

Surrounded by Fortune 500 companies, Masters' Union immerses students in the corporate ecosystem from day one.

Our programs have consistently delivered outstanding placement outcomes, attracting top recruiters such as BCG, Amazon, Microsoft, and Citibank. Building on this success, Masters' Union is expanding rapidly, extending its industry-led learning model to new audiences and programs, and continuing to reshape how business and technology education is experienced in India.

About the Role:

The Head - Onboarding will lead the design, execution, and continuous improvement of the end-to-end onboarding journey for all new hires across academic, corporate, and leadership roles at Masters' Union. This role requires a strategic and execution-focused leader who can create a seamless, high-impact onboarding experience that accelerates productivity, enhances employee experience, and aligns with organizational culture and goals.

Responsibilities:

- Design and implement a structured, organization-wide onboarding framework across all departments.

- Standardize onboarding processes for faculty, corporate staff, and leadership hires to ensure consistency and quality.

- Develop comprehensive onboarding playbooks, checklists, and documentation to streamline execution.

- Manage the onboarding journey from offer acceptance through Day 90, ensuring a smooth and engaging transition.

- Create and deliver high-impact induction programs aligned with company culture, values, and expectations.

- Collaborate closely with Hiring Managers, IT, Admin, Payroll, and Academic teams to ensure seamless onboarding operations.

- Oversee documentation, background verification, and compliance with regulatory requirements.

- Track and analyze onboarding KPIs such as time-to-productivity, new hire satisfaction, and early attrition.

- Continuously improve onboarding processes based on data insights and feedback loops.

- Build, mentor, and lead the onboarding team within the HR function.

Requirements:

- Education: Bachelor's or Master's degree in Human Resources, Business Administration, or a related field.

- Experience: 6-10 years of experience in HR, with at least 3-5 years focused on onboarding, employee experience, or HR operations.

- Prior experience in high-growth startups, education institutions, or dynamic organizations is preferred.

- Strong project management skills with the ability to manage multiple onboarding initiatives simultaneously.

- Excellent stakeholder management skills with experience collaborating across functions.

- Strong communication and presentation skills with the ability to engage diverse audiences.

- Process-driven mindset with a strong focus on employee experience and engagement.

- High attention to detail, ownership mindset, and execution excellence.