Job Description : Head of Human Resources (HR Head)

Location : Gurugram

Department : Human Resources

Reporting To : Leadership Team

About Masters' Union :

Masters' Union is building a next-generation institution focused on industry-driven learning, innovation, and entrepreneurship. We are looking for a strategic and execution-oriented HR leader to build a high-performance culture and lead the complete employee lifecycle across the organization.

Role Overview :

The Head of Human Resources will be responsible for designing and driving the people strategy aligned with business objectives. This role requires a strong blend of strategic thinking and hands-on execution across talent acquisition, employee engagement, performance management, organizational development, compliance, and culture building.

The ideal candidate should have experience scaling teams in fast-paced, high-growth environments and be passionate about building systems, processes, and people practices that enable organizational excellence.

Key Responsibilities :

Strategic HR Leadership :

- Develop and implement HR strategies aligned with organizational goals and growth plans.

- Partner closely with leadership teams to drive workforce planning and organizational effectiveness.

- Build and institutionalize HR policies, frameworks, and best practices.

Talent Acquisition & Employer Branding :

- Lead end-to-end recruitment strategy across academic, corporate, and operational functions.

- Strengthen employer branding and candidate experience initiatives.

- Build strong hiring processes to attract high-quality talent.

Employee Lifecycle Management :

- Own and manage the complete employee lifecycle :

1. Hiring & onboarding

2. Performance management

3. Learning & development

4. Employee engagement

5. Career progression

6. Retention strategies

7. Exit management

- Ensure seamless employee experience across all touchpoints.

Culture & Employee Engagement :

- Foster a high-performance, entrepreneurial, and collaborative culture.

- Design and execute employee engagement initiatives and wellness programs.

- Build mechanisms for continuous feedback and employee listening.

Performance & Capability Development :

- Design KPI and performance review systems aligned to business outcomes.

- Identify capability gaps and drive learning interventions.

- Mentor managers on people management and leadership practices.

HR Operations & Compliance :

- Ensure HR operations, payroll coordination, documentation, and compliance are efficiently managed.

- Maintain compliance with labor laws and statutory requirements.

- Drive HR analytics and reporting for leadership decision-making.

Organizational Development :

- Lead change management and organizational restructuring initiatives where required.

- Build scalable HR systems and processes for future growth.

Qualifications & Experience :

- Bachelor's degree required; MBA/PGDM in HR or related field preferred.

- 8- 15 years of HR experience, including leadership roles.

- Experience in high-growth startups, education, consulting, or consumer-facing organizations preferred.

- Strong understanding of HR best practices, labor laws, and people analytics.

- Demonstrated ability to build HR systems from the ground up.

Skills & Competencies :

- Strategic thinking with strong execution capability

- Strong stakeholder management and communication skills

- High ownership and problem-solving mindset

- Data-driven decision-making ability

- Strong people leadership and team management skills

- Ability to thrive in fast-paced and evolving environments

What We're Looking For :

- A builder mindset with the ability to scale people processes.

- Someone who can balance empathy with performance orientation.

- A culture champion who can align HR initiatives with business priorities.

- A proactive leader comfortable operating in a dynamic environment with a 6-day work culture.

Compensation :

Compensation will be competitive and aligned with experience and capability.