Location: Gurgaon

Experience: 8-12 years

Function: HR Operations, Employee Engagement, Compliance & People Processes

Reporting To: Director - Central Functions / Head - HR

About the Role:

- The Lead - HR will be responsible for driving all end-to-end HR processes across Masters' Union, ensuring smooth employee lifecycle management, compliance, engagement, and cultural alignment.

- This is a high-speed, execution-heavy role suited for someone who thrives in a dynamic environment and can balance people empathy with strong process discipline.

- You will work across onboarding, HR operations, payroll coordination, compliance, engagement activities, and policy implementation while supporting leadership with data-driven insights.

Key Responsibilities:

1. HR Operations & Employee Lifecycle Management:

- Oversee onboarding, documentation, ID creation, background verification, and induction processes.

- Ensure timely management of attendance, leaves, shifts, and payroll inputs.

- Own exit management, F&Fs, clearance, and documentation.

- Maintain accurate employee records and HRMS data integrity (Darwinbox).

2. Policy Implementation & Compliance:

- Drive 100% compliance on HR policies, POSH, statutory requirements, and HRMS processes.

- Maintain clean audit records and timely submission of compliance documents.

- Update SOPs and HR policies regularly in alignment with organizational needs.

3. Performance Management & Goal Alignment:

- Support goal setting, monthly check-ins, and quarterly/annual appraisal cycles.

- Train managers and employees on PMS workflows and expectations.

- Track PMS timelines, ensure documentation, and assist in calibration discussions.

4. Employee Engagement & Culture Building:

- Drive engagement activities, pulse surveys, wellness initiatives, and HR 1:1s.

- Track employee feedback and build action plans with leadership.

- Support conflict resolution, grievance handling, and create an inclusive work culture.

5. Reporting & HR Analytics:

- Prepare weekly and monthly HR dashboards (headcount, attrition, hiring, engagement).

- Provide people insights to leadership and suggest data-backed interventions.

- Ensure all HR trackers are updated and actionable.

6. Collaboration & Leadership Support:

- Work closely with business heads to understand workforce needs.

- Support founder and senior leadership with structured updates.

- Represent HR in cross-functional meetings and operations discussions.

What We Are Looking For?

- 8-12 years of HR generalist/HR ops experience in a fast-paced organization.

- Strong execution capability and ownership mindset.

- Excellent communication and stakeholder management.

- Structured, detail-oriented, and process-driven.

- Hands-on experience with HRMS tools (Darwinbox preferred).

- Ability to handle ambiguity and move things forward without waiting.