Mastech Digital - Manager - Recruitment

Description:

About the job:

We are seeking a dynamic and experienced Recruitment Manager to lead our U.S. IT staffing operations. This role is responsible for managing end-to-end recruitment delivery, mentoring teams, and driving client satisfaction across contract, contract-to-hire, and full-time placements. The ideal candidate will bring deep expertise in U.S. staffing models, compliance, and recruitment metrics, along with strong leadership and client engagement capabilities.

Key Responsibilities:

Leadership & Team Management

- Lead, mentor, and develop a team of 810 Recruiters, ensuring consistent achievement of performance metrics.

- Drive recruiter productivity and accountability to meet or exceed expectations.

- Foster a culture of learning, collaboration, and continuous improvement.

Training & Development

- Identify skill gaps and conduct regular training sessions to enhance domain knowledge, technical acumen, and client engagement.

- Develop and execute career progression and succession planning initiatives.

Strategic Recruitment Delivery

- Oversee end-to-end recruitment across Finance, Retail, Healthcare, and Life Sciences clients.

- Demonstrate deep understanding of client business models, technical landscapes, and hiring needs.

- Partner with Account Managers and Delivery Leaders to align sourcing strategies with client priorities.

Client & Vendor Relationship Management

- Build and maintain strong relationships with clients and vendor partners to ensure seamless delivery and satisfaction.

- Serve as the escalation point for client delivery concerns and drive timely resolutions.

Operational Excellence

- Conduct Monthly Business Reviews (MBRs) to assess performance, identify gaps, and set actionable goals.

- Maintain recruitment process standards focused on quality, turnaround time, and candidate experience.

- Ensure compliance with internal policies and staffing best practices.

Qualifications & Experience:

Education: Bachelors or master's degree or equivalent required.

Experience: 8-10 years in IT Recruitment, with at least 2-3 years in a leadership/managerial role.

Domain Expertise: Proven success hiring for Finance, Retail, or Healthcare & Life Sciences sectors.

Technical Inclination: Strong understanding of technical skill sets, emerging technologies, and market trends.

Skills & Attributes:

- Excellent communication and stakeholder management skills.

- Strong analytical, organizational, and problem-solving abilities.

- Ability to lead teams under pressure in a dynamic, high-growth environment.

- Energetic, competitive, and resilient mindset with a passion for achieving results.

- Balanced approach to strategic thinking and hands-on execution