Description:

- Mashreq is upgrading to the latest Oracle FLEXCUBE Core Banking platform in GCC countries and international locations.

- This role supports this initiative by providing subject matter expertise on the new system.

- The Techno-Functional Expert and System Analyst will oversee technical requirements, support, infrastructure, product development, and deployment, ensuring state-of-the-art technology.

- The Technical SME will analyze technical needs, understand infrastructure, develop products with extensibility, and handle deployments.

- Responsibilities span the full technology stack, working with a cross-functional team, including Product Owners, developers, vendors and engineers.

- This role delivers IT solutions to meet business and functional requirements, managing the SDLC of Change Management from requirements to post-implementation maintenance.

- The Technical Lead will manage SLA, schedule, budget, scope, testing, quality, and compliance throughout the project lifecycle.

Key Results Area:

- Provide functional and technical expertise, and recommendations in the overall solution approach, integration requirements, etc.

- Review and evaluate technical requirements against existing and proposed systems, offering a recommended approach to providing solutions.

- Analyze technical requirement changes and their impact on existing systems.

- Manage integration/design documentation detailing deliverables to meet requirements.

- Assist the development team by explaining banking concepts and verifying correct issue resolution/functionality developed by the team.

- Oversee issue resolution activities by guiding and assisting the development team, and maintaining a good relationship with them.

- Handle the implementation of customized FLEXCUBE solutions at bank sites, and support integration, performance, and security testing.

- Verify project plans, RACI matrix, and production transfer documentation.

- Monitor applications to ensure they have adequate system resources to process at production standards.

- Review and evaluate business requirements against existing and proposed systems, providing a recommended approach for solutions.

- Analyze functional requirement changes and their impact on existing systems.

- Prepare solution documentation (System Requirement Specifications SRS) that outlines deliverables to meet requirements.

- Develop and execute Technical Design Specifications and programs.

- Participate actively in issue resolution activities by guiding and assisting the development team, and maintaining a good functional relationship with them.

- Understand business requirements from the bank and effectively convert and prepare the Requirement Specifications and Functional Specifications.

- Implement customized FLEXCUBE solutions at bank sites and conduct integration testing.

- Prepare specifications for enhancements and change requests.

- Prepare and verify production transfer documentation.

- Maintain documentation describing custom configuration and parameterization of third-party provided solutions.

- Monitor applications to ensure they have adequate system resources to process at production standards.

- Provide technical guidance, information, and instruction to other IT staff requiring broader subject knowledge.

- Follow guiding principles of Core Banking Implementation and ensure adherence to these principles throughout the project by all stakeholders.

- Create required repositories and manage version control of sources and documents.

- Conduct system analysis and provide support in response to business requirements.

- Work effectively with vendors and internal teams for stability, monitoring and control, capacity management, and incident management of critical bank applications.

- Achieve agreed SLAs.

- Conduct system analysis and provide support in response to user issues.

- Provide technical expertise and recommendations in the assessment of issues and initiatives to support and enhance systems.

- Analyze functional requirement changes and their impact on existing system functionality.

- Help the development team by explaining banking concepts and verifying correct issue resolutions/functionality developed by the team.

- Prepare test cases and corresponding test data for executing test cases.

- Actively participate in issue resolution activities by guiding and assisting the development team, and maintaining a good functional relationship with them.

- Perform root cause analysis (RCA) following production system disruptions.

- Maintain documentation describing custom configuration and parameterization of third-party provided solutions.

- Monitor applications to ensure they have adequate system resources to process at production standards.

- Provide technical guidance, information.