MAS Financial Services - State Head - Collections - Commercial Vehicle

Key Responsibilities:

- Lead and manage the in-house collections team to achieve recovery targets for credit products.

- Develop and execute state-level collections strategies to minimize delinquencies and write-offs.

- Oversee end-to-end management of overdue accounts, including X (high-risk) to write-off cases.

- Ensure compliance with regulatory guidelines and internal policies.

- Monitor team performance, provide coaching, and drive operational efficiency.

- Collaborate with cross-functional teams to optimize credit risk management.

- Analyze portfolio data to identify trends and implement corrective actions.

Requirements:

- Ability to handle high-pressure situations and manage write-off cases effectively.

- Excellent communication, analytical, and decision-making skills.

- Knowledge of local regulations and compliance standards.